Black Belt Senior Manager
2 weeks ago
Inviting applications for the role of Sr.Manager Quality– Process Excellence - GurugramQuality delivery manager plays the role of a consultant to India and NA Stakeholders in Quality/Operational excellence initiatives and supports the aligned BU in meeting their business targetsHigh Level responsibility area• Identify and program manage division wide strategic/key initiatives and projects related to improvement and change management• Drive a metrics based, continuous improvement culture within the organization• Design and Drive the innovation strategy for Benefits / aligned business unit• Design and facilitate Quality trainings - Six sigma Green Belt / lean trainings• Provide advance statistical analytics on critical metrics to business stakeholders• Support business in achieving their Year on year business and financial targetsRole Complexity• Work can range from medium to high complex depending on the client situations and Project selectionsDiscretion• 40-50% allowed in terms of taking decisions and having the flexibility of create own plan of executionInteraction• High Level of interactions required with Management and Leadership LevelSupervision/Leadership•Role demands Coaching and Mentoring Senior BB's - 10% of the jobCompetencies, Knowledge & ExperienceLeadership Model (LM): Deliver Distinctive Client ValueDeliver measurable impact by leveraging relationships, client/industry knowledge and the “Best of Alight” to provide distinctive solutions e.g., Consulting Skills, Selling Skills, Client Knowledge, Client Service • Play a consultant role for stakeholders on Quality approaches and Industry / organization Best practices• Participate and Effectively contribute to Stakeholder/clients Operational reviews and routines• Conduct stake holder analysis, anticipate stakeholder needs and showcase / share skill set & Quality service offerings with stake holders• Ongoing evaluation and awareness of Client/stakeholder critical requirements so as support formulation of an effective risk mitigation plan• Know your Client – Understand of the book of business in terms of clients, domain and projects - provide in• Analyze data on key client operational metrics to understand opportunity for improvement• Drive use of structured problem solving approach to identify root causes and support as per business requirements - Be flexible with work hours as required to work with global and off-shore resources• Participate in trainings and business management routines in office/offsite/other office locations• Demonstrate Change Management capability for self and teams• Be flexible to changes & continuously evaluate to adapt to the culture of the organization• Solicit feedback, understand own development needs in consultation with the manager and work to achieve development goals• Conduct Talent Assessment and Performance Management for Direct and Indirect Reports• Retention – Create channels for colleague retention and career opportunities• Colleague Engagement : Adhere to defined Colleague Connect routines• Partner with North America Ops & quality counterparts and other stakeholders to drive collaboration and team work on global projects• Manage through multiple reporting channels and relationships globally• Design and facilitate Quality trainings - Six sigma Green Belt / lean trainings• Drive the strategy to leverage the Innovation Platform "Pragati" .• Establish Key metrics and targets to measure performance on innovation• Plan and execute steps to improve business, domain and client specific knowledge of team• Identify and Promote sharing and implementation of best practices across organization• Handle large/diverse teams and manage project outcomes across domains, clients and locations and time zones.• Demonstrate Change Management capability for self and teams in driving project implementation and results• Generate results through leveraging talent• Provide advance data Analytics as per Business Unit / Process requirements• Drive a culture of process controls for critical processes• Design and develop metrics for critical processes• Drive improvements in metrics• Support business to create plan for meeting their year on year efficiency and productivity targets• Proactively Identity opportunities for capacity creation• Facilitate / lead capacity creating projects in alignment with the productivity goals of stakeholders• Responsible for budget inputs and meeting budgeted financial goals• Drive initiatives to optimize utilization and deliver on productivity targets• Support transition of new processes, Map processes, create metrics, and consult the business on setup and design of Quality Assurance processes• Provide advance data Analytics as per Business Unit / Process requirements• Drive a culture of process controls for critical processes• Design and develop metrics for critical processes• Drive improvements in metrics• Support business to create plan for meeting their year on year efficiency and productivity targets• Proactively Identity opportunities for capacity creation• Facilitate / lead capacity creating projects in alignment with the productivity goals of stakeholders• Responsible for budget inputs and meeting budgeted financial goals• Drive initiatives to optimize utilization and deliver on productivity targets• Support transition of new processes, Map processes, create metrics, and consult the business on setup and design of Quality Assurance processes• Use Six Sigma and Lean tools as required• Facilitate / Lead Org level projects on Quality and operational excellence using Six Sigma / Lean / Project Management methodologies• Acts as a program manager for BU specific or division level programs• Manage Cross functional teams to drive productivity / automation initiatives• Establish routines and drive governance around key metrics/project outcomes• Use analytical and problem solving skillset to produce Quality work in line with business requirements• Be respectful and trustworthy and trusting of others• Understand Alight Code of Conduct and data privacy requirements.• Complete all related trainings and holds self-accountable for behaviors that support Hewitt Policies and guidelines• Participates in community service• Review Lean/Six Sigma Projects before Project closure.
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Assistant Vice President, Master Black Belt
3 months ago
Gurugram, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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Global Black Belt
4 months ago
Gurugram, Haryana, India Microsoft Full timeAre you passionate about helping customers drive Digital Transformation? Are you looking for a position where you will be central to driving high impact in one of Microsoft’s strategic offerings? As the “ Microsoft Global Black Belt - Cloud Endpoints”, you will be part of a select team spearheading Microsoft cloud managed devices, Windows 365, Surface...
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Black Belt Senior Manager
3 months ago
Gurugram, India Wipro Full timeInviting applications for the role of Sr.Manager Quality– Process Excellence - Gurugram Quality delivery manager plays the role of a consultant to India and NA Stakeholders in Quality/Operational excellence initiatives and supports the aligned BU in meeting their business targets High Level responsibility area • Identify and program manage division wide...
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Black Belt Senior Manager
3 months ago
Gurugram, India Wipro Full timeInviting applications for the role of Sr.Manager Quality– Process Excellence - GurugramQuality delivery manager plays the role of a consultant to India and NA Stakeholders in Quality/Operational excellence initiatives and supports the aligned BU in meeting their business targetsHigh Level responsibility area• Identify and program manage division wide...
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Black Belt Senior Manager
3 months ago
Gurugram, India Wipro Full timeInviting applications for the role of Sr.Manager Quality– Process Excellence - GurugramQuality delivery manager plays the role of a consultant to India and NA Stakeholders in Quality/Operational excellence initiatives and supports the aligned BU in meeting their business targetsHigh Level responsibility area• Identify and program manage division wide...
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Lean Black Belt
5 months ago
Gurugram, Haryana, India Wipro Limited Full timeGurugram, India - DOP SLH - 3070077 **Job Description**: **Role Purpose** - The purpose of this role is to ensure that all the SLAs/ efficiency commitments are met through process design, process assurance as well as driving a quality culture within the accounts_ **Do** *** - **Process design and Process assurance to ensure all commitments are met as per...
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Assistant Vice President
5 months ago
Gurugram, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
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Senior Manager
2 weeks ago
gurugram, India IGT Solutions Full timeAbout the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...
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Senior Manager
2 weeks ago
Gurugram, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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Gurugram, India Maruti Suzuki India Limited Full timeRole: DESIGN & DEVELOPMENT OF SEATING / SEAT BELT SYSTEM. Responsibility: DESIGN & EVALUATION OF SEAT / SEAT BELT COMPONENTS & INTEGRATION IN VEHICLE ENVIRONMENT AS PER PROGRAM SCHEDULE & QUALITY TARGETS COST & WEIGHT MONITORING AT PART & SUB-SYSTEM LEVEL Technical Competencies: · TESTING OF SEATING & SEAT BELT SYSTEMS · COUNTERMEASURE...
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Senior Manager
1 month ago
gurugram, India IGT Solutions Full timeAbout the Organization - IGT Solutions Pvt Ltd IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility,...
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Senior Manager
2 months ago
Gurugram, India IGT Solutions Full timeAbout the Organization - IGT Solutions Pvt Ltd IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility,...
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Senior Manager
2 months ago
Gurugram, India IGT Solutions Full timeAbout the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...
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Senior Manager
1 month ago
gurugram, India IGT Solutions Full timeAbout the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...
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Senior Manager
2 months ago
Gurugram, India IGT Solutions Full timeAbout the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...
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Associate Director
2 weeks ago
gurugram, India Marsh McLennan Full timeMarsh McLennan India is seeking candidates for the following position based in the Gurgaon office:Associate Director – Process Efficiencies (Grade F)What can you expect:As the Associate Director – Process Efficiencies, you will be responsible for leading and executing Kaizen events to improve processes, increase efficiency, reduce costs, and enhance...
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Senior Manager – Quality
2 weeks ago
gurugram, India Max Life Insurance Company Limited Full timeJOB SUMMARYResponsible for managing Quality for distribution channels, for driving Quality, Service Excellence & Innovation based projects and initiatives for home office and field teams. Key deliverable areas will be Project Delivery using Lean Six-Sigma, Design Thinking, Project Management, Process Excellence, Business Process Management, Training and...
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Content Writer
2 weeks ago
Gurugram, India Sàwai Black Full timeCompany Description Sàwai Black is a members-only 360-degree concierge platform that redefines luxury by delivering unparalleled services tailored to unique preferences and aspirations, from opulent travel experiences to personalized healthcare and educational excellence. Role Description This is a full-time on-site Content Writer (Intern) role located in...
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Content Writer
2 weeks ago
gurugram, India Sàwai Black Full timeCompany Description Sàwai Black is a members-only 360-degree concierge platform that redefines luxury by delivering unparalleled services tailored to unique preferences and aspirations, from opulent travel experiences to personalized healthcare and educational excellence. Role Description This is a full-time on-site Content Writer (Intern) role located in...
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Content Writer
2 weeks ago
Gurugram, India Sàwai Black Full timeCompany Description Sàwai Black is a members-only 360-degree concierge platform that redefines luxury by delivering unparalleled services tailored to unique preferences and aspirations, from opulent travel experiences to personalized healthcare and educational excellence. Role Description This is a full-time on-site Content Writer (Intern) role located in...
