Process Associate

2 months ago

gurgaon, India IGT Solutions Full time
About IGT
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.
Role & responsibilities:
1) Manage Inbound Calls
2) Provide Customer Care Support
3) Respond to customer inquiries regarding travel, including airlines.
4)Prior experience into email writing (Back office)
Preferred candidate profile
1) Undergraduate with1 year of experience in customer service.
2) Graduate with minimum 6 months experience.
Perks and Benefits
1) Rotational shifts & off
2) Attractive incentives
3) 6 days working
Transport Facility
One Side Transport
Walk-In Interview - Deeksha. Bhatia
Please include the name 'Deeksha Bhatia' on the CV.
Position: Customer Success Associate
Sector: BPO/Call Centre
Division: Customer Success, Service & Operations
Job Status: Full-time, Permanent
Role Classification: Customer Success
Qualifications
Undergraduate: Any Graduate

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