Customer Services Team Leader

2 days ago


Worli, India UPHILL HR Services Full time
Role Description This is a full-time on-site role for a Customer Support Executive, located in Worli. The Customer Support Executive will handle day-to-day customer interactions, providing excellent customer service, addressing inquiries, and resolving issues. Responsibilities also include offering technical support, managing online support requests, and ensuring overall customer satisfaction.

Qualifications
Experience in Customer Support, Customer Service, and Customer Satisfaction
Skills in providing Online Support and Technical Support
Excellent communication and interpersonal skills
Ability to work effectively in a team and on-site environment
Proficiency in problem-solving and conflict resolution
Previous experience in a support or related role is a plus
Bachelor's degree in a relevant field preferred

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