Trainings manager

6 days ago


Noida, India Intellicus Technologies Full time

He/She will be responsible for project management therefore it is important for the candidate to have in depth understanding of the WFM tools and project management experience. # Should have minimum 5 and maximum 9 years of experience in WFM role where the applicant has worked for all stages of WFM (Forecasting, capacity plan, roster & schedule) # Aptitude in creative problem-solving # Proficiency in MS Office # Familiarity with a wide selection of WFM software such as Verint, Genesis, Nice IEX etc. and databases. # Analytical mind with excellent data collection and analysis skills # Graduate in any discipline. # Certified Management Consultant is a plus # Must be willing to travel as per business requirement Organizing and executing assigned business projects on behalf of clients according to client’s requirements # Analyse and interpret data to unearth weaknesses and problems, and comprehend the causes # Partner with Professional Services team to support project management from business capability standpoint. #



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