Information Technology Manager

3 days ago

uttar pradesh, India Kratikal Full time

Roles and Responsibilities: System Administration: Manage and maintain Windows, macOS, and Linux systems, including installations, upgrades, patch management, and performance monitoring. Network Management: Oversee network architecture and operations; configure and manage Palo Alto firewalls , Aruba switches , and access points ; ensure network reliability, security, and optimal performance. Asset Management: Supervise the complete lifecycle of IT assets—procurement, allocation, tracking, and disposal—while maintaining accurate inventory and compliance records. Infrastructure Management: Plan, configure, and manage servers, storage, and IT infrastructure resources; ensure high availability and scalability of systems. Technical Support Oversight: Lead the IT support function to ensure timely resolution of system, software, and network issues; coordinate with cross-functional teams for seamless IT operations. Problem Resolution: Analyze and resolve complex IT incidents; perform root cause analysis to prevent recurrence and optimize system reliability. Cybersecurity & Compliance: Implement and monitor security controls, firewall rules, and access policies; support cybersecurity audits and ensure adherence to organizational security standards. Documentation & Reporting: Maintain comprehensive IT documentation, asset logs, and network diagrams; prepare periodic reports on IT performance, uptime, and security posture. Preferred Skills and Qualifications: Bachelor’s degree in Computer Science , Information Technology , or a related field, with CCNA Certified, and MCSA certification good to have as well. Minimum 3 years of hands-on experience in IT infrastructure management, networking, and asset management. Strong technical expertise in Windows Server , macOS , and Linux environments. Proficiency in network management , firewall administration (Palo Alto) , and switch configuration (Aruba or equivalent) . Sound understanding of TCP/IP , DNS , VPNs , and LAN/WAN technologies. Experience with IT asset lifecycle management and related documentation processes. Excellent analytical, problem-solving, and communication skills. Ability to lead IT operations, manage priorities effectively, and perform in a fast-paced environment. Why You'll Enjoy Working at Kratikal: Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity

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