Housekeeping Associate

4 days ago

India The Postcard Hotel Full time

Role Overview

The Housekeeping Associate is responsible for maintaining the cleanliness, hygiene, and overall appearance of guest rooms, public areas, and back-of-house spaces. The role ensures that guests experience a clean, safe, and welcoming environment, contributing to the overall satisfaction and reputation of the hotel/resort.

Key Responsibilities

  • Clean, sanitize, and service guest rooms, bathrooms, corridors, and public areas according to hotel standards.
  • Replace linens, amenities, and supplies as per established guidelines.
  • Report maintenance issues, damages, or lost & found items promptly to the supervisor.
  • Follow proper cleaning procedures and use cleaning equipment/chemicals safely.
  • Ensure housekeeping trolleys and storage areas are organized and stocked.
  • Adhere to hygiene, safety, and sanitation standards in line with company policies.
  • Support laundry operations when required.
  • Provide courteous and prompt responses to guest requests.
  • Assist in maintaining housekeeping records such as room status and cleaning checklists.
  • Uphold the brand standards of the property at all times.

Skills & Competencies

  • Attention to detail and strong sense of cleanliness.
  • Time management and ability to work in a fast-paced environment.
  • Basic communication skills (reading, writing, and understanding instructions).
  • Ability to work independently and as part of a team.
  • Physical stamina to handle repetitive tasks, bending, lifting, and long hours on feet.

Qualifications

  • High school diploma or equivalent preferred.
  • Prior housekeeping or hospitality experience desirable but not mandatory.
  • Training in cleaning procedures and chemical safety will be an advantage.

Work Conditions

  • Rotational shifts including weekends and holidays.
  • Exposure to cleaning chemicals, dust, and physical work.

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