System Administrator Level 3

Job Title: System Administrator Level 3Location: Mumbai, Thane, IndiaJob Type: Full-TimeShift: 5 days a week 2 days OFF Rotation ShiftDepartment: NOC, SOC, and Help DeskJob Summary:Position OverviewWe are seeking a highly skilled System Administrator Level 3 with strong expertise in Microsoft 365, Azure, SharePoint, Power BI, and workflow automation. The ideal candidate will be responsible for advanced system administration, troubleshooting, migrations, and automation while ensuring a secure, reliable, and scalable IT infrastructure. This role requires deep technical knowledge, hands-on experience, and the ability to mentor junior team members.Key ResponsibilitiesWindows & Infrastructure Administration- Manage, configure, and troubleshoot Windows Server environments (AD, DNS, DHCP, Group Policy, File/Print services).- Maintain virtualized environments (Hyper-V, VMware, or Azure Virtual Desktop).- Perform patch management, upgrades, and system performance optimization.- Implement backup, disaster recovery, and high-availability strategies.Microsoft 365 & Azure Administration- Administer O365 tenant services including Exchange Online, Teams, OneDrive, and SharePoint Online.- Manage Azure AD, Conditional Access Policies, Security & Compliance Center.- Configure and maintain Intune MDM/MAM for endpoint security and compliance.- Support hybrid environments (on-premises AD + Azure AD Connect).SharePoint & Power Platform- Administer and support SharePoint Online/On-Prem, including site collections, permissions, and workflows.- Design, implement, and maintain Power Automate (Flow) solutions for business process automation.- Develop Power BI dashboards and reports integrating data from multiple sources.- Collaborate with business stakeholders to optimize collaboration and reporting platforms.Migration Projects- Lead and execute migrations to O365, SharePoint Online, and Azure.- Perform email and data migrations (Exchange, PST, file shares, SharePoint, legacy systems).- Ensure minimal downtime and data integrity during migration processes.Security & Compliance- Implement identity and access management (IAM) best practices.- Monitor and respond to security alerts and incidents across O365/Azure.- Ensure compliance with regulatory standards (ISO, SOC2, HIPAA, etc.).Support & Mentorship- Provide L3 support for escalated incidents and problem management.- Create documentation, SOPs, and runbooks for IT operations.- Mentor and guide L1/L2 engineers in troubleshooting and best practices.Required Skills & Experience- 7+ years of experience in Windows Server administration.- 5+ years of hands-on experience with Microsoft 365 & Azure Administration.- Strong knowledge of Active Directory, Group Policy, DNS, DHCP.- Expertise in SharePoint Online/On-Prem, Power BI, and Power Automate.- Proven track record in O365 / Exchange Online migrations and SharePoint migrations.- Experience with Intune, Endpoint Manager, and security tools.- Solid understanding of networking fundamentals (TCP/IP, VPN, firewalls, load balancers).- Strong scripting skills in PowerShell for automation and administration.- Excellent troubleshooting, analytical, and problem-solving abilities.Preferred Qualifications- Microsoft certifications (MCSE, MS-100, MS-101, AZ-104, AZ-305, etc.).- Experience with hybrid cloud environments.- Familiarity with third-party migration tools (Quest, BitTitan, ShareGate, etc.).- Knowledge of SIEM, SOC monitoring, and advanced security tools.Soft Skills- Strong communication and documentation skills.- Ability to work independently and as part of a global IT team.- Leadership qualities to mentor and guide junior staff.- Customer-focused mindset with a commitment to service excellence.