System Administrator Level 3

Job Title: System Administrator Level 3 Location: Mumbai, Thane, India Job Type: Full-Time Shift: 5 days a week 2 days OFF Rotation Shift Department: NOC, SOC, and Help Desk Job Summary: Position Overview We are seeking a highly skilled System Administrator Level 3 with strong expertise in Microsoft 365, Azure, SharePoint, Power BI, and workflow automation. The ideal candidate will be responsible for advanced system administration, troubleshooting, migrations, and automation while ensuring a secure, reliable, and scalable IT infrastructure. This role requires deep technical knowledge, hands-on experience, and the ability to mentor junior team members. Key ResponsibilitiesWindows & Infrastructure Administration - Manage, configure, and troubleshoot Windows Server environments (AD, DNS, DHCP, Group Policy, File/Print services). - Maintain virtualized environments (Hyper-V, VMware, or Azure Virtual Desktop). - Perform patch management, upgrades, and system performance optimization. - Implement backup, disaster recovery, and high-availability strategies. Microsoft 365 & Azure Administration - Administer O365 tenant services including Exchange Online, Teams, OneDrive, and SharePoint Online. - Manage Azure AD, Conditional Access Policies, Security & Compliance Center. - Configure and maintain Intune MDM/MAM for endpoint security and compliance. - Support hybrid environments (on-premises AD + Azure AD Connect). SharePoint & Power Platform - Administer and support SharePoint Online/On-Prem, including site collections, permissions, and workflows. - Design, implement, and maintain Power Automate (Flow) solutions for business process automation. - Develop Power BI dashboards and reports integrating data from multiple sources. - Collaborate with business stakeholders to optimize collaboration and reporting platforms. Migration Projects - Lead and execute migrations to O365, SharePoint Online, and Azure. - Perform email and data migrations (Exchange, PST, file shares, SharePoint, legacy systems). - Ensure minimal downtime and data integrity during migration processes. Security & Compliance - Implement identity and access management (IAM) best practices. - Monitor and respond to security alerts and incidents across O365/Azure. - Ensure compliance with regulatory standards (ISO, SOC2, HIPAA, etc.). Support & Mentorship - Provide L3 support for escalated incidents and problem management. - Create documentation, SOPs, and runbooks for IT operations. - Mentor and guide L1/L2 engineers in troubleshooting and best practices. Required Skills & Experience - 7+ years of experience in Windows Server administration. - 5+ years of hands-on experience with Microsoft 365 & Azure Administration. - Strong knowledge of Active Directory, Group Policy, DNS, DHCP. - Expertise in SharePoint Online/On-Prem, Power BI, and Power Automate. - Proven track record in O365 / Exchange Online migrations and SharePoint migrations. - Experience with Intune, Endpoint Manager, and security tools. - Solid understanding of networking fundamentals (TCP/IP, VPN, firewalls, load balancers). - Strong scripting skills in PowerShell for automation and administration. - Excellent troubleshooting, analytical, and problem-solving abilities. Preferred Qualifications - Microsoft certifications (MCSE, MS-100, MS-101, AZ-104, AZ-305, etc.). - Experience with hybrid cloud environments. - Familiarity with third-party migration tools (Quest, BitTitan, ShareGate, etc.). - Knowledge of SIEM, SOC monitoring, and advanced security tools. Soft Skills - Strong communication and documentation skills. - Ability to work independently and as part of a global IT team. - Leadership qualities to mentor and guide junior staff. - Customer-focused mindset with a commitment to service excellence.