Senior Service Delivery Manager

1 day ago

Mumbai, India Smart Analytica Full time

Senior Delivery Manager — Data & AI (Technical)

Location: Mumbai, India

Experience: 18+ years in IT Services, including 10+ years across Big Data, Cloud, and Analytics

Company: Smart Analytica

About Smart Analytica

Smart Analytica is a niche Data & AI company established in 2017. We specialize in modern data platforms at enterprise scale (single implementations up to ~30 PB) and have delivered successful projects across retail, finance, telecom, manufacturing, insurance, and capital markets. We lead large Big Data, Cloud, and Analytics programs with a super specialization in very large data platforms.

Role summary

Own end to end delivery of large, multi-stream Big Data, Cloud, and Analytics programs. Blend client engagement , technical delivery leadership , and data management expertise to meet scope, schedule, budget, and quality objectives.

What you’ll do

Client Engagement & Stakeholder Management

  • Serve as primary delivery contact for large clients; translate business goals into delivery plans and measurable outcomes.
  • Anticipate challenges, propose options, and align decisions with client expectations.
  • Provide crisp, timely status, risk, and variance reporting to client and internal leadership.
  • Manage revenue assurance and participate in

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