Program Advisor

Job Title: Program Advisor, Executive Education Location: NCR/Mumbai (Hybrid/On-site options available) About XED: XED is a premier executive education company dedicated to empowering senior leaders across the globe. We partner exclusively with Ivy League universities to design and deliver high-impact online and hybrid programs, equipping executives with an average of 20 years of experience (including CXOs) with the cutting-edge knowledge and skills required to navigate complex global challenges. Our mission is to transform leadership capabilities, foster innovation, and drive significant business impact for our participants and their organizations worldwide. The Opportunity: We are seeking highly skilled and results-driven Program Advisors who possess a deep passion for Executive Education and an exceptional ability to engage in impactful conversations with senior industry leaders and CXOs, often with 20+ years of extensive professional experience. This pivotal role is directly responsible for guiding these seasoned professionals towards programs that precisely align with their advanced learning and development needs, ultimately driving high-quality enrollments and successful conversions for our top-tier university partnerships. Key Responsibilities: Strategic Enrollment & Conversion: Drive the end-to-end enrollment process, proactively nurturing leads and converting them into confirmed participants within stipulated timelines. This involves expertly leveraging various communication channels including direct calls, email, professional messaging platforms, and social media. Expert Consultation & Needs Analysis: Conduct in-depth, structured counseling sessions specifically tailored for senior executives, meticulously analyzing their unique professional development goals and complex learning needs. Provide expert, value-driven guidance to secure their enrollment in the most suitable program from our prestigious portfolio. Seamless Participant Onboarding: Facilitate the complete onboarding journey for admitted candidates, diligently ensuring all necessary documentation is completed and program fees are received within established deadlines. Performance Insight & Optimization: Continuously analyze lead nurturing journeys and conversion metrics. Provide crucial, data-backed feedback to the marketing team to enhance the quality of incoming leads and optimize overall campaign effectiveness. Data Integrity & CRM Management: Accurately capture and update all relevant prospect and participant data within Salesforce and our telephony software, maintaining rigorous standards of data integrity. Cross-Functional Collaboration: Collaborate effectively with internal teams (e.g., Marketing, Program Management) and contribute to other strategic initiatives as needed, leveraging your expertise to support XED's overarching growth objectives. What You'll Bring: Experience: 4 to 10 years of progressive experience as a Program Advisor or in a similar consultative sales/advisory role within the Executive Education sector Elite Client Engagement: Proven ability to successfully engage, influence, and drive enrollment with CXO-level executives and senior leaders boasting 20+ years of professional experience across diverse industries and global geographies. Results-Oriented Mindset: A strong, demonstrated track record of consistently achieving and exceeding enrollment targets and conversion rates. Exceptional Communication: Impeccable fluency in both written and spoken English, capable of holding sophisticated, persuasive, and empathetic conversations with a global participant base. Consultative Approach: Strong analytical and problem-solving abilities to assess complex client needs, articulate program value, and present tailored solutions that resonate with senior leadership. Tech Proficiency: Familiarity with CRM systems (Salesforce preferred) and telephony software. Passion for Learning: A genuine passion for executive education and a commitment to continuous professional development. Why Join XED: Impactful Work: Directly contribute to the professional transformation and growth of global senior leaders and the strategic success of their organizations. Prestigious Partnerships: Represent and advise on programs from top-tier Ivy League universities, upholding the highest standards of executive education. Growth Environment: Be part of a dynamic and rapidly growing team with a significant global footprint. Meaningful Connections: Build relationships with a distinguished network of experienced professionals Remuneration: Upto INR 14 lac per annum + Target based Incentives