Senior Network Engineering Manager

About Us: Marriott International Inc., headquartered in Bethesda, Maryland, USA, was founded in May 1927 by J. Willard Marriott and Alice S. Marriott with a modest nine-seat A&W root beer stand. Guided by the family's leadership and core principles, Marriott International today has grown into a global hospitality giant, operating approximately 9,000 properties and over 30 leading brands in more than 140 countries and territories.

From such humble beginnings to becoming the world's largest hotel company, Marriott International has never stopped searching for inventive ways to serve its customers, provide opportunities for its associates, and grow their business. At Marriott Tech Accelerator, we are a team of passionate engineering minds dedicated to creating and building cutting-edge solutions that streamline operations and elevate guest experiences.

Role Title: Senior Network Engineering Manager, Cloud & Data Center

Marriott International is transforming its global network technology to offer the most advanced, secure, reliable, and scalable networks in the hospitality industry. Building a software defined, regionalized network that is scalable leveraging cloud infrastructure is a key enabler to drive this transformation.?To help lead this initiative, we are seeking an innovative and hands-on network engineering leader for our Property Network Operations Engineering team overseeing Marriott's next generation network infrastructure at our 9,000+ properties globally. This position supports daily operations in the engineering and maintaining SD-WAN, routing, switching, and firewall network solutions. If you are the type of technology leader who understands network connectivity and security, this could be the role for you.

We are looking for a leader who has proven hands-on experience in:

Leading network engineering teams and providing technical guidance to design, implement and provide ongoing support for network infrastructure.

Engineering a global enterprise network with 4,000+ branch sites or similar scale service providers in areas of SD-WAN, routing, switching, and firewalling.

Operating networks and managing KPIs for network availability and performance.

Driving operational processes to improve network uptime, performance, and recovery.

Leveraging network instrumentation and automation to identify meaningful insights from network performance.

Lead a team of high-performing network and firewall security architects and engineers to maintain our next-generation networks in Marriott properties globally.

Provide a Tier III team escalation point for Network Operations incidents.

Manage network software, hardware, and support contract lifecycles especially for upgrades to introduce bug fixes, remediate security vulnerabilities, and prevent vendor end of support.

Be accountable for driving the implementation of solutions in collaboration with the Architecture team to satisfy internal and external customer requirements in agreed upon timelines under an Agile project management framework.

Oversee capacity planning of the network including for bandwidth, port availability, and network device processor capability.

Optimize network performance and operational support through analysis of key performance metrics as part of the ITIL lifecycle.

Partner with and manage vendors to deliver technical and support solutions based on contractual services agreements.

Work with vendors and the Test and Cert Team to assess risk for new codes and to minimize the introduction of defects into the production network.

Maintain a library of process documentation for network best practices, standard operating procedures, and for incident response.

Driving measurable business value through the development and implementation of network automation solutions.

Manage the performance of the team members and provide mentorship for their growth and performance.

Managing Projects and Priorities:

Provides direction and assistance to other teams regarding projects. Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.

Plans, develops, implements, and evaluates the quality of the teams' operations.

Supports achievement of performance goals, budget goals, team goals, etc .

Skill and Experience:

~8-10 years' experience in designing and implementing complex and creating road maps for integrated networking solutions with multitudes of technologies including SD-WAN, routing, switching, and firewalling.

~8-10 years' experience in leading and managing technical teams.

~3+ years of hands-on network operations experience.

~ Knowledge in network management including use of tools for element management (e.g. Palo Alto Strata Cloud Manager), performance management (e.g. Experience in network operations including managing changes, incidents, and problems.

~ Ability to build strong relationships and network throughout the broader IT community.

~ Understanding in the design, implementation, and operational support of mission critical products.

~ Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams.

~ Bachelor's degree in computer science or related technical field experience/certification

Certification in network and/or security technologies (e.g., Hybrid

Being part of Marriott Tech Accelerator means being part of a proud history and a thriving culture.

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