Senior consultant

1 day ago

Bangalore, India Tech Mahindra Full time

Service Now SAMPro Consultant Location: Bangalore /Pune Exp : 4+ years EMail ID : NP: Immediate /Serving NP/60 days S kills : looking only Sampro with service now Implementation Job description · We are seeking a highly skilled and experienced Senior Service Now SAM Pro Implementation Specialist to join our team · As a Senior Service Now SAM Pro Implementation Specialist, you will play a crucial role in the successful implementation of Service Now SAM Pro from scratch · Your responsibilities will include publisher-specific packs, plugin installation, Saa S integrations, and entitlement uploads for in-scope software publishers · You will also be responsible for reconciling deployment details flowing in from various integrations Roles and Responsibilities: · Lead the end-to-end implementation of Service Now SAM Pro, including initial setup and configuration. · Customize and configure Service Now SAM Pro to meet specific organizational needs. · Work closely with stakeholders to gather requirements and translate them into technical solutions. · Develop and implement publisher-specific packs and plugins as needed for software management. · Collaborate with cross-functional teams to integrate Saa S applications with Service Now SAM Pro. · Manage and oversee the entitlement upload process for in-scope software publishers. · Perform regular reconciliation of deployment details received from integration sources. · Troubleshoot and resolve any issues related to Service Now SAM Pro implementation and integrations. · Create and maintain documentation, including technical specifications and user guides. · Provide training and support to end-users and ensure effective adoption of Service Now SAM Pro. · Stay up-to-date with industry best practices and Service Now updates to optimize the software asset management process. · Participate in continuous improvement initiatives to enhance the efficiency and effectiveness of software asset management processes. Required Skills Service Now, SAMPro, Implementation and development Regards, Priya Aggarwal 7827962905

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