Lead Analyst, Account Management

ArcelorMittal was formed in 2006 from the strategic merger of European company Arcelor and Indian-owned Mittal Steel. Over a journey of two decades, we have emerged as the world's leading steel and mining company, exerting our influence across 60+ countries with a robust industrial footprint in 18.

We are a global team of 158,00+ talented individuals committed to building a better world with smarter low-carbon steel. they're also about leading a transformative change where innovation meets sustainability. We supply to major global markets—from automotive and construction to household appliances and packaging—supported by world-class R&D and distribution networks.

ArcelorMittal Global Business and Technologies in India is our new hub of technological innovation and business solutions. Here, you'll find a thriving community of business professionals and technologists who bring together diverse and unique perspectives and experiences to disrupt the global steel manufacturing industry. We nurture a culture fueled by an entrepreneurial spirit and a passion for excellence, which prioritizes the advancement and growth of our team members. With flexible career pathways and access to the latest technology and business tools, we offer a space where you can learn, take ownership, and face exciting challenges every day.

Lead Analyst Applications Middleware

The Lead Analyst Applications Middleware is fully responsible for analysis and coordination/lead of integration projects/initiatives in Bremen applications middleware and EDI solutions.

He works with a team of 4 - 5 people from Engineer to Lead Engineer for cluster Bremen in GCC India.

The applications middleware plays a very vital part of Bremen application landscape. High availability is key to Bremen IT and business operations.

Coordinate/lead projects/initiatives in a team of analysts and developers designing and implementing application integration solutions

Ensure that IBM MQ and B2BI systems are optimally configured and maintained at state of technology

Project Management : Monitor the progress of projects/initiatives and ensure that all milestones and goals are met

Identify and resolve technical issues and challenges related to IBM MQ and B2BI

Create regular reports on the progress and outcomes of projects/initiatives

Maintenance and administration of middleware B2BI and MQ:

Maintenance and management of the IBM MQ systems (server, client, queues, admin tools)

Regular review and maintenance of the system to ensure optimal performance

Consulting and supporting implementing IBM MQ-based software solutions

Management of user accounts and access rights

Coordinate implementation of software updates and patches (B2BI, MQ Server & Client)

Analyze system performance and availability

Support team in error analysis and troubleshooting; assist difficult issue and problem solving with on-call participation

Monitoring and ensuring system performance and availability:

Support continuous monitoring of system resources and processes

Conducting error analysis and troubleshooting:

Support identification and analysis of system errors and malfunctions

Design and support development and implementation of solutions to resolve issues

Planning and coordinating system updates and patches

Working closely with other IT departments and business units

Working closely with other IT departments and business units to analyze and optimize business processes

Create and review technical manuals, guides, and documentation for correctness and consistency

Analyze and design implementation of interfaces between IBM B2BI Sterling Integrator and other systems

Support implementation and configuration of queues with IBM MQ Explorer

Support monitoring and optimizing interface performance

Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience: Minimum of 6 years of experience in IBM application middleware, integration technologies, integration scenarios and EDI (electronic data interchange), ideally with certification; proven track and experience as analyst/architect, project lead/coordinator in the domain

Strong written and verbal communication skills with fluency in English

Proficient with Windows and Unix (Linux/AIX) operating systems

Application middleware:

Technical expertise in operating IBM applications middleware. This is IBM MQ and IBM B2BI.

Technical expertise in corresponding development environments such as MQ Explorer and SI Web Interface

Electronic data interchange:

Technical expertise in EDI concepts and solutions, e.g. interoperability with SAP EDI solutions

Technical Expertise in communication standards such as XML and SFTP

Technical know-how in scheduling tools, ideally SAP BPM (Redwood Cronacle)

Databases:

~ Technical know-how in Oracle, Microsoft SQL Server and SQL programming

Working knowledge in ITIL (ideally with certification) and ticketing tools (e.g. ServiceNow)

Programming:

~ Python for data engineering and cloud analytics with e.g. Clear and precise communication with colleagues, supervisors, and external partners, both verbally and in writing.

Effective collaboration with other IT teams and business units to achieve common goals.

Experience of working in agile Scrum teams

Time Management: Attention to Detail: Careful and precise work to avoid errors and ensure high-quality standards

Ability to work independently and make decisions without constant supervision

Mindset of permanent improvement and impediments resolution

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