Head of Operations, Regional General Manager

Apotex is a Canadian-based global health company. We improve everyday access to affordable, innovative medicines and health products for millions of people worldwide, with a broad portfolio of generic, biosimilar, innovative branded pharmaceuticals and consumer health products. Headquartered in Toronto, with regional offices globally, including in the United States, Mexico and India, we are the largest Canadian-based pharmaceutical company and a health partner of choice for the Americas for pharmaceutical licensing and product acquisitions. The Manager, Regional Traffic & Customs Operations is responsible directly or indirectly for all Transportation and Logistics related functions for the assigned origin operations that include all forms of Freight and Transportation; Freight Forwarding; Customs Clearance supporting Operations, Customers, CMOs, and CPOs. This role will establish a strong collaboration with Global External Operations (GEO), ARPL, Global Traffic &Customs Operations, CMOs, CPOs, Logistics Providers, Customers and other internal stakeholders. This role will provide direction regarding the movement of goods and materials originating from India, China and Europe in the most efficient and cost-effective manner as per the department and corporate strategic direction and plan, ensuring the delivery of quality product to the customer. Acts as a key resource regionally and as a subject matter expert on traffic and customs processes and shipment requirements to plan, coordinating and preparing all required logistical and regulatory documentation related to the movement of freight for the assigned origin operations. Liaise with Global External Operations (GEO), ARPL, Global Traffic & Customs, CMOs, and Freight Forwarder for the planning and execution of full loads, utilizing established, validated Freight forwarder Consolidation Facilities in India. Manage Regional Freight Forwarder performance and relationship. Responsible for the planning, execution, managing and monitoring of temperature sensitive shipments tonsure product quality, safety and regulatory compliance throughout the transportation process for CMO shipments from origin to destination Understand Commercial and New Product launch activities for new product launches from CMOs. Execute inbound/outbound process to ensure compliance with international and customs rules and regulations Participate in the development of long term planning to support corporate goals, investigate new technologies, recommend process improvement opportunities and propose more cost-effectivetransportation lanes and methods to enhance customer service and reduce costs Provide regional transportation updates and KPIs, including cost savings/cost avoidance status, carrier performance, areas for continuous improvement, actionable insights to support strategic decision-making Provide leadership and manage the evaluation of various modes of transportation to support business requirements considering cost, service, and performance, making recommendations to Management for approval when required Collaborate with internal departments/customers and act as a resource to assist in the preparation and coordination of documents and scheduling/status notification of shipments regionally to ensure effective utilization of freight forwarder services in a cost effective and timely manner. Recommends actions or remedial actions to senior management in cases of non-compliance with international customs and regulatory agencies Participate in developing, recommending and implementing cross-functional project teams, systems, policies, procedures Performs all work in accordance with all established regulatory and compliance and safety requirements Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR Policies University degree in Business, Science, Supply Chain/Operations or related field including engineering or health sciences. MBA and/ or PMP certification considered an asset. Log) and/or Lean Six Sigma certification or training considered an asset. Demonstrated interpersonal savvy and relationship management/networking skills SAP, MSP, EPM), organizational business processes, supply chain practices, and applicable software skills Proven experience holding cross-functional members accountable and facilitating the decision-making process. Must be detail oriented, have working knowledge and be accurate when processing shipping documentation. Demonstrated experience leading teams in either a direct or indirect (influencing) role where coaching, mentoring, performance management advice/direction and overall development of talent has been achieved. Computer literacy with MS Office suite of tools. Experience Minimum of 10-15 years in a Freight Forwarding, Logistics, Customs or Supply Chain environment; pharmaceutical industry experience preferred. Good understanding of Business processes and regulations in the pharmaceutical industry desire