Functional Technical Consultant

5 days ago

Pune, India People Prime Worldwide Full time

About the CompanyOwn L2/L3 support and continuous improvement for Dynamics 365 Business Central/ Navision across Finance, Supply Chain, Sales/Service; drive incident resolution, enhancements, and upgrade readiness under defined SLAs.Exp : 10 yrsLocation : PuneN.P: Immediate joiner or 15 daysResponsibilities- Handle incident/problem management end‑to‑end (triage, RCA, fix, preventive actions) within SLA; maintain weekly/monthly status reporting.- Configuring and customizing Business Central/ Navision modules to align with business requirements.- Deliver enhancements/change requests: requirements to deployment; manage testing and quality assurance for Business Central/ Navision configurations and customizations.- Configure Business Central/ Navision workflows, roles & permissions; support UAT and sign‑offs with business stakeholders.- Coordinate with dev teams on AL/C‑AL customizations and extensions, ensure code quality and documentation.- Support integrations (APIs/web services) with other systems; monitor and optimize performance.- Migrating data from legacy systems into Business Central/ Navision and ensuring data quality.- Conduct end‑user training and create SOPs/ supporting documentation.Qualifications- 10+ years overall; 8+ years on Business Central/ Navision with strong techno‑functional exposure across Finance & Supply Chain.Required Skills- Hands‑on with AL/C‑AL, APIs/web services, SQL Server; familiarity with Azure DevOps/Git.- Strong communication & stakeholder management; experience running UAT/training.Preferred Skills- Industry exposure in Manufacturing experience with overlapping shifts for global AMS.- Requirement gathering while working with stakeholders to understand business needs and translate them into functional and technical specifications.

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