Branch Manager

2 days ago


Mangaluru, India HDFC securities Full time

Branch ProfitablyMonitor brokerage of the branch/dealer.Monitors Customer calling/trading.Monitoring income from other product.New addition of customer.Recruitment & RetentionIdentify certified candidates suitable for hiring.Coordinate with recruitment team for speedy on boarding.Handholding the team for better performance.Align team members with the process and norms of the company.Counseling & motivating the team members.Conduct team meetings to understand their work experience and offer resolution.Customer ServiceActivation/Managing of the customer in the branch.Resolving customer concerns.Ensuring customer satisfaction across all levels.Update top customers of all branches of event/market movements.Coordinating with research team for advice/review of portfolio for top customers on regular basis.Relationship ManagementConduct joint visits to customers and HDFC


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