Marketing Operations Manager

1 week ago

India Muses Consulting Studio Full time

Location: Remote (U.Type: Full-Time About The Company Muses Consulting Studio is a Gen-Z-focused collegiate marketing agency that designs and executes ambassador programs, influencer campaigns, and on-campus activations for leading consumer brands across the U.Our work sits at the intersection of culture, youth trends, and brand storytelling, powered by a nationwide community of college students and creators. Website: We’re looking for a relentless, high-ownership Head of Operations who can run point on every single campaign happening at Muses and keep all of them moving at startup speed. You will directly oversee every campaign manager and ensure that every campaign across the company is executed flawlessly: on time, on budget, and at the quality bar we expect. Turn Brand Briefs Into Actionable Execution Plans Review every new brand brief thoroughly, breaking it down into executable plans Define recruitment strategies, quality standards, measurable outputs and budgets (student payments, creator fees, ads, printing, reimbursements, etc.) This person ensures every CM starts with a flawless, concrete blueprint: no ambiguity. Review all sourcing channels used for student recruitment (IG ads, flyers, group chats, ambassadors, outreach lists) Develop and activate new sourcing channels (new pages, student communities, paid funnels, partnerships, ambassador ref programs) Help CMs handle pipeline issues, late applicants, client deliveries, dropout risks Help CMs make payments to students and coordinate reimbursements Ensure every asset (photo/video/content) meets quality standards Quality Control: ~ You will be the final eye on: client communications, student deliverables, content assets, communication templates, quality standards, campaign decks etc. Campaign progress (per campaign + per CM) with proactive communication of risks, delays, obstacles and potential solutions This role is half firefighting, half building structure for scale. Train, Coach & Maintain the Performance of Campaign Managers Monitor their speed, quality, communication, reliability Give corrective coaching immediately when needed Proven Experience Running High-Volume, Fast-Paced Operations: Has managed multiple projects or campaigns simultaneously in a startup, agency, or operations-heavy environment where speed, deadlines, and constant problem-solving were the norm. # Hands-On People Management & Accountability: Has directly supervised coordinators/associates/field teams and is comfortable holding people accountable daily, giving corrective feedback, and driving performance standards. # Expertise in Recruitment Pipelines, Quality Control & Deliverables Review: Has handled large-scale recruitment funnels (creators, ambassadors, interns, etc.), reviewed creative or operational deliverables, and maintained high quality in fast-moving environments. # Systems, SOPs & Budget Management Experience: Has built workflows, trackers, SOPs, and reporting systems; and handled payments, reimbursements, and operational financial tracking with accuracy. # Gain international-market exposure, working directly with exciting, youth-driven global brands in F&B, fashion, and consumer tech. Be part of a fast-growing startup full of 20-somethings, all with high ownership and autonomy. Enjoy a fully-remote job, with no restrictions on your work locations

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