Inside Sales Specialist
1 month ago
Job Description – Inside Sales Specialist
About Bolt.Earth
Bolt.Earth is India’s largest EV charging network with 36K+ charging points across 1,400+ cities
in India, serving 207K+ active EV users. Operating as a peer-to-peer, distributed charging
network, Bolt.Earth caters to 2, 3, & 4W-EVs, accommodating both standard and fast charging
options.
Key Responsibilities
• Lead Generation: Proactively identify and qualify potential leads through various channels,
including inbound inquiries, outbound prospecting, and marketing campaigns.
• Customer Engagement: Initiate contact with leads, establish rapport, and build relationships
through phone calls, emails, and other communication channels.
• Needs Analysis: Conduct thorough needs assessments to understand the requirements of
prospects and propose appropriate solutions to address their specific needs.
• Product Knowledge: Develop a deep understanding of our products and services to
effectively communicate their value propositions to potential customers.
• Objection Handling: Address customer concerns, overcome objections, and provide viable
solutions to maintain a positive sales momentum.
• Pipeline Management: Accurately update and maintain sales pipeline data in CRM systems,
ensuring it reflects current opportunities, sales stages, and expected close dates.
• Collaboration: Collaborate with other members of the sales team, marketing, and product
development to optimise sales efforts and enhance overall customer experience.
• Market Research: Stay updated with industry trends, competitive offerings, and market
changes to effectively position our products and services.
• Customer Support: Provide post-sales support to clients, ensuring their satisfaction,
resolving any issues, and promoting upselling or cross-selling opportunities.
Key Requirements:
• Proven Sales Track Record: Demonstrated success in achieving or exceeding sales targets in
an inside sales or outbound calling environment.
• Excellent Communication Skills: Strong verbal and written communication abilities with a
high level of persuasiveness and professionalism.
• Customer-Focused: A customer-centric mindset with the ability to understand and address
customer needs effectively.
• Sales Techniques: Familiarity with modern sales techniques, objection handling strategies,
and the ability to adapt them to different scenarios.
• Technology Proficiency: Experience with CRM systems, sales software, and proficiency in
Microsoft Office applications.
• Team Player: Ability to work collaboratively with cross-functional teams to achieve collective
goals.
• Bachelor's Degree: A bachelor's degree in business, Marketing, or a related field is preferred
but not mandatory.
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