Customer Service Representative

6 hours ago


Delhi, India Policybazaar.com Full time

Position : Associate Service ConsultantLevel : ExecutiveLocation : GurgaonWorking days: 6 daysInterview Mode: Walkin OnlyCTC: 2.5 LPA-4 LPAInterested candidates can share their resumes directly to Whatsapp at or mail to and Responsibilities:• Providing customer support over the phone or an Email.• Reaching productivity that meets job standards, while working with speed and accuracy.• Answer queries about products or the company.• Meeting and exceeding targets as assigned periodically.• Responding in a timely and effective manner to all internal communicationISMS Responsibilities:• Be aware and comply with the ISMS Policy, procedures and objectives;• Actively participate in ISMS exercises;• Request access to information access from their Team Leaders/ Executives;• Report known and suspected security incidents to the IT Helpdesk;• Protect secrecy of passwords; and• Protect information assets used by them against compromise of assets confidentiality, integrity or availability.Desires Skills and Experience:• Bachelor’s Degree or equivalent• Minimum 6 months of experience in Customer Service• Excellent communication and interpersonal skills• Should be confident & dynamic• Should be efficient in resolving customer queries and concerns• Should be a Team Player, Quick learner, creative and achiever• Should be passionate about work outputWhat do we offer?• Endless growth opportunity• GMC – Group Medical Coverage• Group Personal Accident Insurance• Gratuity• Wellness Programs• Give back to society through CSR• Continuous talent enhancement program• Childcare facility• Encouraging child educationHR Anushika



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