Katzion a GlobalLogic Company | Senior Program Manager | telangana

4 weeks ago


telangana, India Katzion a GlobalLogic Company Full time

*IMMEDIATE JOINER - Open to all locations within India



The Role

We are seeking a senior leader with experience in managing enterprise Salesforce programs of work. This person will be responsible for taking ownership of a very large customer with a commitment of work for 3+ years.




Key Responsibilities:

  • Roadmap Definition: Collaborate with the Customer to understand/help define Salesforce program roadmap, (working with internal SMEs) to meet the business objectives of the Customer .
  • Technical Leadership: Serve as the technical anchor for Salesforce expertise, providing guidance on complex projects, solutions, and client engagements.
  • Program Management: Partner with teams to create an overall delivery strategy.
  • Develop realistic project plans/schedule and track Team’s progress in meeting milestones and deliverables. Escalate unexpected events impacting project schedule, budget & resources to leadership. Keep project team well-informed, effectively communicating current status and changes (also facilitate and ensure communications to extended team members). Provide regular project updates to internal stakeholders on project status including risk mitigation plan.
  • Client Communication: Act as the primary point of contact for the Customer, ensuring smooth communication and successful project delivery.
  • Mentorship: Mentor junior team members, fostering an environment of continuous learning and skill development within the Salesforce practice.


Qualifications:

  • Technical Expertise: Strong knowledge of Salesforce architecture, best practices, and tools, with the ability to design scalable and efficient solutions.
  • Communication Skills: Excellent interpersonal and communication skills, with the ability to engage effectively with both technical and non-technical stakeholders.
  • Leadership: Proven ability to lead Salesforce programs, define/execute roadmaps, and drive growth.
  • Problem-Solving: Strong analytical and problem-solving skills, with a results-driven mindset.
  • Industry Experience: Prior experience in a software outsourcing or consulting company is a plus.



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