User Experience Designer

3 days ago

Gurgaon, India IncrediPets Full time

Job Title: UI & Experience Design Location: Gurgaon Job Type: Full-time About Us Incredipets is a leading pet care company dedicated to improving the lives of pets and pet-parents through innovative services and exceptional customer experiences. Our Incredipets app is built with love, reliability, and deep understanding of what pets and pet parents need most. Job Summary We are looking for a Manager (UI-UX focused) who combines data-driven product thinking with a strong sense of design and user empathy. You will work at the intersection of business, design, and technology — driving impact on key product metrics while ensuring delightful user experiences. The ideal candidate is someone who thrives on understanding user behavior, translating insights into product decisions, collaborating across departments, and shipping features that move the needle for both users and the business. Key Responsibilities User Experience & Research Conduct and analyze user research to uncover insights and validate hypotheses. Map user journeys and identify friction points to enhance overall experience. Work with designers to create user flows, wireframes, and prototypes where necessary. Balance user experience with business objectives and technical feasibility. Cross-Functional Collaboration Collaborate closely with engineering, marketing, design, and operations teams to deliver impactful features. Drive alignment between departments on product goals, timelines, and success metrics. Communicate progress, insights, and product rationale to stakeholders effectively. User Experience & Research Conduct and analyze user research to uncover insights and validate hypotheses. Map user journeys and identify friction points to enhance overall experience. Work with designers to create user flows, wireframes, and prototypes where necessary. Balance user experience with business objectives and technical feasibility. Data-Driven Decision Making Define success metrics for each feature and track performance post-launch. Leverage analytics tools to identify behavioral patterns and improve feature adoption. Continuously iterate based on quantitative data and qualitative feedback. Required Skills and Qualifications Education: Bachelor’s degree in Business, Design, Computer Science, or related field. Experience: 2+ years of experience in Product Management, or UX roles. Proven track record of driving measurable impact on product or business metrics. Experience collaborating with cross-functional teams from concept to launch. Skills: Familiarity with design tools (Figma, Sketch, Adobe XD) and product analytics Solid analytical skills and comfort with interpreting product data. Excellent communication and stakeholder management skills. Empathy for users and a user-centered mindset in problem-solving. Familiarity with design tools (Figma, Sketch, Adobe XD) and product analytics (Mixpanel, Amplitude, GA4, etc.). Why Join Us At Incredipets, you’ll get to own the product experience end-to-end, work closely with leadership, and directly influence how pet care evolves in India. You’ll be part of a fast-moving, passionate team where your ideas directly shape our growth and customer happiness. Interested folks can email us at or WhatsApp at to apply

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