Fundle.AI | Customer Relationship Management Executive | mohali district

7 days ago

mohali district, India Fundle.AI Full time

Job Overview:

We are looking for a highly organized and detail-oriented CRM & Operations Executive to support our customer relationship management and day-to-day operational activities. The ideal candidate will assist in ensuring smooth business operations, maintaining client satisfaction, and enhancing overall customer service quality.

Key Responsibilities:


Customer Relationship Management (CRM):

  • Assist in managing and maintaining the CRM system to ensure accurate customer data and interactions.
  • Assist in the execution and management of customer loyalty programs, ensuring smooth operations and continuous engagement with clients.
  • Support the development and execution of customer engagement strategies.
  • Address customer inquiries, provide product/service information, and ensure timely issue resolution.
  • Track customer feedback, and coordinate with teams to improve customer experience.
  • Help in preparing CRM reports and performance analysis for internal stakeholders.
  • Assist in creating personalized communication (emails, newsletters, etc.) for customers.


Operations:

  • Support day-to-day operational tasks, ensuring efficient business processes.
  • Assist in inventory management, logistics, and order processing.
  • Help in coordinating with various departments (sales, marketing, and customer support) to ensure smooth operations.
  • Ensure compliance with operational policies, procedures, and deadlines.
  • Track and report on key operational metrics, helping identify areas for improvement.
  • Work with the operations team to optimize workflows and efficiency.
  • On site role - Mohali.


Qualifications:

  • Bachelor’s degree in Business Administration, Operations, or related fields (preferred but not mandatory).
  • Strong communication and interpersonal skills.
  • Excellent organizational and time-management abilities.
  • Basic knowledge of CRM software or willingness to learn (e.g., Salesforce, HubSpot).
  • Proficient in MS Office (Word, Excel, PowerPoint).
  • Ability to multitask and work in a fast-paced environment.
  • Analytical mindset with attention to detail.
  • Proactive and eager to learn.


What We Offer:

  • Comprehensive training in CRM and operational processes.
  • Opportunities for career advancement within the organization.
  • A collaborative and supportive work environment.


Location: CP67 Mall,  Site No, 252, International Airport Road, Sector 67, Sahibzada Ajit Singh Nagar, Punjab 160062 (On site Role)

  • Fundle.AI | Customer Relationship Management Executive | mohali district

    1 week ago

    mohali district, India Fundle.AI Full time

    Job Overview:We are looking for a highly organized and detail-oriented CRM & Operations Executive to support our customer relationship management and day-to-day operational activities. The ideal candidate will assist in ensuring smooth business operations, maintaining client satisfaction, and enhancing overall customer service quality.Key...

  • Customer Relationship Management Executive

    1 week ago

    Mohali district, India Fundle.AI Full time

    Job Overview:We are looking for a highly organized and detail-oriented CRM & Operations Executive to support our customer relationship management and day-to-day operational activities. The ideal candidate will assist in ensuring smooth business operations, maintaining client satisfaction, and enhancing overall customer service quality.Key...

  • Customer Relationship Management Executive

    7 days ago

    Mohali district, India Fundle.AI Full time

    Job Overview: We are looking for a highly organized and detail-oriented CRM & Operations Executive to support our customer relationship management and day-to-day operational activities. The ideal candidate will assist in ensuring smooth business operations, maintaining client satisfaction, and enhancing overall customer service quality. Key...

  • Customer relationship management executive

    7 days ago

    Mohali, India Fundle.AI Full time

    Job Overview: We are looking for a highly organized and detail-oriented CRM & Operations Executive to support our customer relationship management and day-to-day operational activities. The ideal candidate will assist in ensuring smooth business operations, maintaining client satisfaction, and enhancing overall customer service quality.Key...

  • TalentXplore | Recruiter

    4 weeks ago

    mohali district, India TalentXplore Full time

    Designation: Recruitment Consultant (Domestic) Company Name: TalentXplore Location: Bestech Business Towers, Mohali Salary: Up to 4 LPA Company Description TalentXplore is a recruitment and job consultancy firm located in Mohali district. Our mission is to connect professionals with their dream careers while helping businesses discover top-tier talent....

  • TalentXplore | Recruiter

    4 weeks ago

    mohali district, India TalentXplore Full time

    Designation: Recruitment Consultant (Domestic) Company Name: TalentXplore Location: Bestech Business Towers, Mohali Salary: Up to 4 LPA Company Description TalentXplore is a recruitment and job consultancy firm located in Mohali district. Our mission is to connect professionals with their dream careers while helping businesses discover top-tier talent....

  • TalentXplore | Recruiter

    4 weeks ago

    mohali district, India TalentXplore Full time

    Designation: Recruitment Consultant (Domestic)Company Name: TalentXploreLocation: Bestech Business Towers, MohaliSalary: Up to 4 LPACompany DescriptionTalentXplore is a recruitment and job consultancy firm located in Mohali district. Our mission is to connect professionals with their dream careers while helping businesses discover top-tier talent. We...

  • Sales & Marketing Executive

    6 months ago

    Mohali, India Marketing Executive Full time

    **Company Description** Satyam Adcom is a value-driven company in the field of Digital Marketing, PR & Advertising Agency located in Mohali district. Since 2011, we have been one of the leading service providers with extensive technology skills that enable us to provide value-added, high-quality IT solutions to customers. Our mission is to make technology...

  • Maxicom Inc | Web Content Writer | mohali district

    2 weeks ago

    mohali district, India Maxicom Inc Full time

    Company Description Maxicom Inc, Is ITAD and E-waste Management company with operations in Multiple locationsRole DescriptionThis is a full-time hybrid role for a Web Content Writer at Maxicom Inc in Mohali district. The role allows for some remote work and involves creating engaging and SEO-friendly content for websites, blogs, and social media...

  • Maxicom Inc | Web Content Writer | mohali district

    4 days ago

    mohali district, India Maxicom Inc Full time

    Company DescriptionMaxicom Inc, Is ITAD and E-waste Management company with operations in Multiple locationsRole DescriptionThis is a full-time hybrid role for a Web Content Writer at Maxicom Inc in Mohali district. The role allows for some remote work and involves creating engaging and SEO-friendly content for websites, blogs, and social media...

  • Omninos Technologies | Android Development | mohali district

    2 weeks ago

    mohali district, India Omninos Technologies Full time

    Job Role : Nodejs Developer Location: Mohali, Punjab Experience : 06 months -1 year Role Description This is a full-time on-site role for an Nodejs Development position located in Mohali district. As an Android Developer, you will be responsible for designing, developing, and maintaining high-quality mobile applications for the Android platform. You will...

  • DEVALAYA ARCHITECTS | Architectural Intern | mohali district

    2 weeks ago

    mohali district, India DEVALAYA ARCHITECTS Full time

    Company DescriptionDevalaya Architects is an innovative, forward-thinking architecture and interior design firm committed to creating sustainable, functional, and aesthetically inspiring spaces.Role DescriptionThis is a full-time Architectural Intern role based in Zirakpur, Mohali district. As an Architectural Intern, you will be involved in various...

  • Maxicom Inc | Web Content Writer | mohali district

    2 weeks ago

    mohali district, India Maxicom Inc Full time

    Company DescriptionMaxicom Inc, Is ITAD and E-waste Management company with operations in Multiple locations Role DescriptionThis is a full-time hybrid role for a Web Content Writer at Maxicom Inc in Mohali district. The role allows for some remote work and involves creating engaging and SEO-friendly content for websites, blogs, and social media...

  • Maxicom Inc | Web Content Writer | mohali district

    5 days ago

    mohali district, India Maxicom Inc Full time

    Company Description Maxicom Inc, Is ITAD and E-waste Management company with operations in Multiple locations Role Description This is a full-time hybrid role for a Web Content Writer at Maxicom Inc in Mohali district. The role allows for some remote work and involves creating engaging and SEO-friendly content for websites, blogs, and social media...

  • Excellent English-graduates(Mohali)

    3 months ago

    Mohali district, Punjab, India Precision Merge Full time

    **Job description** **Job Title: Customer Care Executive (International Voice Process)** Location: Mohali **Education: Only Graduate** Age: 22 to 30 Years Shift: Night shifts available Working Days: 5 days a week Benefits: Cab Facility **Responsibilities**: Handle international and domestic clients through chat support Resolve customer inquiries...

  • DEVALAYA ARCHITECTS | Architectural Intern | mohali district

    2 weeks ago

    mohali district, India DEVALAYA ARCHITECTS Full time

    Company Description Devalaya Architects is an innovative, forward-thinking architecture and interior design firm committed to creating sustainable, functional, and aesthetically inspiring spaces. Role Description This is a full-time Architectural Intern role based in Zirakpur, Mohali district. As an Architectural Intern, you will be involved in various...

  • Customer Service Executive

    6 months ago

    Mohali, India Venture Quest Full time

    This is a full-time on-site role for a Customer Service Executive Customer Service Executive located in Mohali district. The Customer Support Specialist will be responsible for handling customer inquiries, resolving complaints, and providing technical support. The Specialist will also be responsible for ensuring customer satisfaction and building positive...

  • Customer Support Executive

    6 months ago

    Mohali, India Fima Jal Pvt. Ltd. Full time

    **Company profile** Fima Carlo Frattini is 60+ years Old Italian multinational company with having presence in 80+ countries across the world today. We manufacture and market designer bathroom faucets and accessories. Fima Carlo Frattini is present in India from past six years with team for sales and service with Head office based in Mohali. **Job Title -...

  • Office Accounts Executive

    2 months ago

    Mohali, Punjab, India ALC Group Mohali Full time

    Hi All, Deshavri Global Pharmaceuticals LLP (Ayurvedic Pharma Company) Mohali Looking for Female Office cum Accounts Executive who know Ms. Office, ERP and Accounts. Experience - 1 yrs to 3 yrs Max Salary-10k to 15k max Skills-Ms. Office, ERP system and Accounts work Location-Mohali Address-ALC District One Market, Deshavri Office, SCO_30, 1st Floor...

  • Maxicom Inc | Web Content Writer | mohali district

    1 week ago

    Mohali, India Maxicom Inc Full time

    Company DescriptionMaxicom Inc, Is ITAD and E-waste Management company with operations in Multiple locationsRole DescriptionThis is a full-time hybrid role for a Web Content Writer at Maxicom Inc in Mohali district. The role allows for some remote work and involves creating engaging and SEO-friendly content for websites, blogs, and social media...