Counselor

3 days ago

Ranchi, India PW (PhysicsWallah) Full time

Location: Harmu, Ranchi

As a Counselor, you will be responsible for building relationships with potential learners and converting them into paying customers for the courses.

Responsibilities :

  • Cold call and qualify potential leads from a designated target audience.
  • Understand learner needs and recommend suitable courses from our portfolio.
  • Deliver impactful sales presentations over the phone, highlighting the value and benefits of PW courses.
  • Negotiate effectively and address customer concerns to secure enrollments.
  • Build strong relationships with potential learners and nurture leads for future conversions.
  • Maintain accurate records of calls, interactions, and progress of individual and team targets.
  • Contribute to the continuous improvement of sales processes and strategies.

Qualifications :

  • Proven experience in B2C sales, preferably in the education sector.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust over the phone.
  • Strong problem-solving and consultative selling skills.
  • Ability to identify and overcome objections confidently.
  • Time-management skills and the ability to work independently and as part of a team.
  • Target-oriented and motivated to achieve success.

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