Customer Success Manager Night S

3 days ago

Pune, India Predis.ai Full time

TLDR Type: Hybrid Office Location - Bavdhan, Pune Experience - 1+ Years Please note that the night shift will be scheduled between 5 pm and 2.30 am. Founded by a 2X Entrepreneur and 2 IIT-R graduates, We are a Generative AI SaaS Product that is changing how SMBs and Social media marketers create content for their Social Media Platforms. Our AI makes Ready-to-use Social media posts down to the Images, Carousel, and Videos from 1-liner text input, or a Shopify/E-Com product. Answering pre-sales questions of potential customers, following up with them, and helping in onboarding. # Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests. Experience working in customer service or related fields Bachelor's degree in Business, Marketing, Engineering or a related field Minimum 1 years of experience in a night shift customer support role

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