Solutions architect

2 months ago

Hyderabad, India Tech Mahindra Full time
An Open Text Practice Head is a senior-level position within a professional services firm specializing in Open Text software solutions, responsible for leading a team of consultants in delivering complex enterprise content management (ECM) projects to clients, including strategy development, solution design, implementation, and ongoing support, while ensuring deep expertise in Open Text products and a strong understanding of client business needs to drive successful project outcomes.
Key responsibilities of an Open Text Practice Head:
Client Relationship Management:
Develop and maintain strong relationships with key client stakeholders, understanding their business objectives and aligning Open Text solutions to address them.
Solution Architecture:
Design and architect comprehensive Open Text solutions based on client requirements, leveraging various Open Text products like Content Server, x ECM, App Works, and others.
Project Leadership:
Manage project teams, oversee project execution, and ensure timely delivery of projects within budget and quality standards.
Technical Expertise:
Possess in-depth knowledge of Open Text product suite, including functionalities, integrations, and best practices for optimal implementation.
Business Development:
Identify new business opportunities within existing clients and contribute to sales efforts by presenting Open Text solutions and value propositions.
Team Development:
Recruit, mentor, and develop a high-performing team of Open Text consultants with diverse skill sets.
Pre-Sales Support:
Collaborate with sales teams to provide technical expertise during the sales cycle, including proposal development and solution demonstrations.
Required Skills and Experience:
Proven experience in managing large-scale Open Text implementation projects with a strong track record of successful delivery.
Deep understanding of Enterprise Content Management (ECM) concepts, including document management, records management, workflow automation, and archiving.
Strong consulting skills with the ability to analyze client needs, translate them into technical requirements, and present compelling solutions.
Expertise in Open Text product suite including Content Server, x ECM, App Works, Brava, and related integrations.
Excellent communication and presentation skills to effectively interact with clients at various levels.
Project management skills to manage project timelines, budgets, and resource allocation.
Strong leadership abilities to motivate and guide a team of consultants.

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