Ushta Te Consultancy Services LLP | Lead Technical Recruiter | mumbai

4 weeks ago


mumbai, India Ushta Te Consultancy Services LLP Full time

Role: Team Leader - Recruitment


Scope of Role:


Ushta Te looking for a competent IT Team Leader - Recruitment to provide workforce solutions to our portfolio of clients which includes a global top 3 tech company and the world's largest social media Network. Based on your allocated portfolio you would be responsible for team and client management and building relationships for sustainable partnerships in a growth-oriented environment.


Team Management:


  • Responsible for ensuring the team has the suitable composition and capabilities to deliver. and exceed client expectations.
  • Ensure the process detailed by the client and our ISO requirements are being adhered to.
  • Ensure that the performance targets highlighted in the scorecard relating to all parameters are met.
  • Perform Second level screening regularly to ensure quality.
  • Setting KRAs for the teams and performance monitoring.
  • Being the gatekeeper for cultural fitment.
  • Training new team members and upskilling existing members.
  • Ensure processes for timesheet management, billing, etc., are followed.


Client Management:


  • Understanding the client’s annual Workforce objectives.
  • Responsible for meeting the overall financial targets on the account.
  • Work with support teams to ensure seamless functioning.
  • Grievance/ and escalation management.
  • Maintain regular contact with the POCs.
  • Attend calibration calls. Seek clarity on the roles. Provide market insights. Voice challenges and suggest alternate skill sets when required.
  • Attend Quarterly Business Meetings with the client. Ensure Ushta Te ratings are maintained.
  • Be the repository of all data related to the client, including dashboards, headcounts etc.


Responsibilities:


  • Lead and manage a team of IT recruiters, providing guidance, coaching, and mentoring to ensure high performance and achievement of recruitment goals.
  • Develop and implement recruitment strategies and processes to attract, assess, and hire qualified candidates for IT positions within the organization.
  • Collaborate with hiring managers and department heads to understand their hiring needs and priorities and provide strategic recruitment support to fulfill staffing requirements.
  • Drive the full recruitment lifecycle, including sourcing, screening, interviewing, and selecting candidates, while ensuring a positive candidate experience throughout the process.
  • Utilize various recruitment channels and techniques, including job boards, social media, networking, and referrals, to identify and engage with potential candidates.
  • Build and maintain strong relationships with candidates, clients, and external partners to enhance the organization's employer brand and reputation in the market.
  • Track recruitment metrics and performance indicators, analyze data to identify trends and areas for improvement, and implement strategies to optimize recruitment outcomes.
  • Stay updated on industry trends, best practices, and emerging technologies in recruitment and talent acquisition, and incorporate innovative approaches into the recruitment process.
  • Handle escalated candidate and client issues effectively, resolving conflicts and ensuring timely resolution of concerns to maintain positive relationships.
  • Act as a liaison between the recruitment team and other departments within the organization, fostering collaboration and alignment on recruitment initiatives and objectives.


Requirements:


  • 7-8 years of proven experience.
  • Strong business acumen, and demonstrated ability to establish credibility, trust, and partnership at all levels of the organization.
  • Excellent communication and negotiation skills.
  • Self – starter with a high sense of urgency and professionalism.



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