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KodNest | Front Desk Executive | bangalore
2 months ago
Job Overview
We are looking for a dynamic Front Desk Executive to join our team in Bangalore Urban . This full-time, junior-level role is ideal for someone with 1-3 years of experience in customer-facing or administrative positions. The Front Desk Executive will serve as the first point of contact for visitors and callers, ensuring a professional and welcoming experience while managing front desk operations and supporting administrative tasks efficiently.
Qualifications and Skill
- Customer Service :
- Proven ability to address visitors' and callers' needs with courtesy and efficiency.
- Communication Skills :
- Excellent verbal and written communication skills to engage confidently with diverse individuals.
- Organization :
- Strong organizational skills to manage tasks effectively and maintain smooth front desk operations.
Additional Skills
- Multitasking : Ability to manage multiple responsibilities simultaneously without compromising on quality.
- Attention to Detail : Ensuring accuracy and thoroughness in all tasks undertaken.
- Problem Solving : Quick decision-making to resolve issues promptly.
- Time Management : Prioritizing tasks efficiently to meet deadlines.
- Professionalism : Maintaining a courteous and polished demeanor in all interactions.
Roles and Responsibilities
- Visitor Management :
- Greet and welcome visitors, ensuring they feel comfortable and are directed appropriately.
- Call Handling :
- Answer, screen, and forward phone calls professionally.
- Take and relay messages accurately.
- Mail and Deliveries :
- Handle incoming mail and package deliveries, ensuring timely distribution to relevant individuals.
- Reception Area Maintenance :
- Keep the reception area neat, organized, and presentable at all times.
- Administrative Support :
- Provide general administrative assistance, including preparing letters, emails, and documents.
- Update and maintain both electronic and paper filing systems for easy retrieval.
- Scheduling Assistance :
- Coordinate meetings, appointments, and conference calls as required.
- Additional Responsibilities :
- Perform other tasks assigned by management to support smooth office operations.
Key Attributes We Value
Positive attitude with a strong sense of responsibility.
- Ability to handle sensitive information with confidentiality.
- Willingness to take initiative and go the extra mile to create a seamless experience for all stakeholders.