Partner risk management lead

Job Title: Global Lead for Microsoft Partner Department: Marketing Position Type: Full Time India Remote ALIANDO is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U.S. and international companies. For over 20 years, Microsoft and its partners have recommended ALIANDO for licensing, consulting, and managed services to corporations large and small. The company offers competitive pay and comprehensive employee benefits, including health insurance, fitness allowances, work-from-home allowances, paid maternity and parental leave, and generous PTO. We foster a culture of inclusion and fairness where diverse interests, experiences, and backgrounds are celebrated. We're in it together to make life better for each other, our customers, our partners, and our communities. Specifically, the Global Lead for Microsoft Partner will : ~ Own ALIANDO’s Partner Program orchestration and management in relation to its strategic Alliance with Microsoft, and inclusive tools associated therewith. Serve as global lead for administration of Microsoft Partner Center, which includes: Access management (in partnership with Technology), AOBO and other customer access relationships. Commercial marketplace solution management (listings, readiness, health, and conversion). Lead tracking & referral submissions in partnership with Sales leadership; lead flow routing, SLAs, and data quality; co‑sell opportunity hygiene and conversion monitoring. Claim submissions in partnership with Marketing; Azure revenue tracking and revenue recognition stewardship (PAL and CPOR, plus others as needed) to translate influenced Azure consumption and BizApps licensing into recognized partner metrics. Issue resolution, access requests, and ad hoc queries from the global business; Serve as a trusted advisor to management, providing insights and recommendations on Partner Center benefits, co‑sell motions, incentives, marketplace GTM, and other Microsoft partner programs. Coordinate Microsoft Advanced Specialization processes with the ALIANDO PMO, including evidence collection, audits, renewals, and timeline management. Ensure ongoing communications with Marketing & Sales on lead performance, funnel progression, conversion rates, ACR influence, claims status, incentives attainment, and marketplace KPIs; Partner with reporting/analytics functions to design and maintain executive-ready dashboards (e.g., ACR influence/credit, co‑sell pipeline status, incentive attainment, claim cycle times, marketplace performance); ensure data integrity and single source of truth. Lead ongoing enablement on certifications vs. Solutions Partner requirements), competency gaps, renewal risks, and uplift plans; coordinating training calendars and exam support in partnership with People/PMO. Drive continuous process improvement and automation across Partner Center operations (process mapping, documentation, internal audit preparation, audit support, and compliance). Collaborate with Microsoft Alliance teams and the Partner Development Manager on strategic projects and initiatives as and when required. A proficient understanding of how Microsoft’s partner programs are executed and a track record of assessing, managing, and owning such programs at an organizational level. Experience working for a global system integrator (GSI) with exposure to complex partner programs, incentives, and investment programs from top-tier software companies—ideally Microsoft. Proven ability to contribute to teams to operationalize complex partner program requirements, processes, reporting, compliance, and portal management. Ability to leverage program knowledge to advise senior business leaders on maximizing benefits and minimizing risks. Strong English speaking, influencing, and communication skills; Working knowledge of Microsoft products and technologies. Direct experience managing PAL/CPOR revenue recognition, incentives/earnings claims, and commercial marketplace listings. Experience aligning with Marketing and Sales on lead routing, attribution, and funnel reporting; ability to establish and manage lead SLAs and maintain data quality. Experience building or maintaining executive dashboards and reports (Excel/Power BI) for CPOR/PAL/ACR, co‑sell pipeline, incentives, and claims. ALIANDO is an equal-opportunity employer committed to Diversity, Inclusion & Belonging. Individuals seeking employment at ALIANDO are considered without regard to any protected category, including but not limited to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.