Solutions Architect

Job Description About apna Since 2019, apna has connected over 60 million jobseekers with more than 250,000 enterprises and small businesses across India. Founded by Nirmit Parikh, a Stanford graduate and serial entrepreneur who recognized the challenges in entry-level hiring, apna has rapidly grown to become India's fastest unicorn in 2021—achieving this milestone in just 21 months. Backed by marquee global investors - Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we're revolutionizing livelihood creation across India. Role Overview We are looking for a Solutions Architect who can bridge technical depth with customer empathy — someone who can design scalable technical architectures for customers and clients , lead InfoSec and compliance discussions with enterprise clients , and advise on deep integrations between customer systems and the Blue Machines AI platform. This role requires a mix of technical architecture skills , security and compliance understanding , and client-facing communication to translate business needs into deployable, production-grade AI solutions. Requirements Key Responsibilities: Solution Design & Architecture Architect end-to-end AI deployment blueprints (voice/chat/video integrations, edge agents, data pipelines, etc.). Create technical architecture diagrams (GCP/Azure/AWS topologies, VPC designs, microservice call flows, integration bridges, etc.). Evaluate customer environments and propose integration architectures (SIP/WebRTC, CRM connectors, ATS systems, etc.). Support PoCs and pilots — guiding both client teams and internal developers on architecture decisions. Security, Compliance & Scalability Lead InfoSec conversations with enterprise customers — covering data residency, encryption, authentication, logging, and auditability. Align deployments with SOC 2, ISO 27001, CIS, and GDPR/DPDP controls. Collaborate with Apna’s Security and Platform Engineering teams to ensure secure, compliant, and high-availability deployments. Contribute to BCP/DR design, RTO/RPO definitions, and zero-retention data flow mappings for clients. Technical Consultation & Customer Success Translate customer requirements into detailed solution proposals and integration playbooks . Present architecture walkthroughs, demo sessions, and solution workshops with enterprise IT and product stakeholders. Collaborate closely with Sales Engineering, Product, and AI Engineering teams to ensure seamless pre- and post-sales engagement. Identify opportunities for platform extension or custom solutions leveraging Blue Mach Documentation & Evangelism Create high-quality architecture docs, diagrams, and Confluence-ready solution briefs . Represent Blue Machines in customer presentations, audits, and innovation showcases. Contribute to developer enablement, partner onboarding, and internal knowledge bases. What You’ll Bring 5–10 years in Solution Architecture, Pre-Sales Engineering, or Platform Consulting (preferably in AI/Voice/Cloud/SaaS environments). Strong understanding of microservice architectures , cloud networking (VPC, Subnets, Load Balancers, IAM) , and data security principles . Experience with GCP / AWS / Azure architecture design and infrastructure as code (Terraform, Helm, etc.). Ability to draw detailed architecture diagrams (Lucidchart, , Mermaid, or Cloudcraft). Familiarity with REST/gRPC APIs, WebSockets, SIP/WebRTC , and common enterprise integration patterns (Pub/Sub, Kafka, etc.). Comfortable in customer-facing discussions with CXOs, CISOs, and technical architects. Strong written and verbal communication — able to simplify complex technical ideas for diverse audiences. (Bonus) Experience with AI voice or conversational platforms , ISO/SOC audits , or data compliance consulting .