Salesforce Consultant

1 week ago

hyderabad, India Tata Consultancy Services Full time

Senior Consultant – Salesforce O2C Expert Key Responsibilities: Lead the design and implementation of Salesforce solutions supporting the O2C process, with a focus on quoting, pricing, contract lifecycle management, and order processing. Configure and optimize Sales Cloud and Salesforce CPQ to enable accurate, scalable, and compliant quoting and pricing strategies. Collaborate with Sales, Finance, and IT teams to gather and translate business requirements into functional Salesforce configurations. Ensure seamless integration between Salesforce and SAP systems (e.g., SAP MDG, S/4HANA), enabling consistent data flow across quoting, contracting, and billing. Support contract lifecycle management (CLM) within Salesforce, including template creation, approval workflows, and digital signatures. Conduct blueprint and design workshops to define and challenge requirements along the lead-to-cash value chain, promoting simplification and standardization. Ensure platform governance, data integrity, and compliance, especially for pricing rules, discount structures, and contractual terms. Contribute to data migration and synchronization efforts between Salesforce and SAP platforms. Stay current with Salesforce platform updates, especially those related to CPQ, CLM, and Revenue Cloud, and assess their impact on existing processes. Required Skills & Experience Minimum 8 years of experience in Salesforce implementation projects, including at least 3 full lifecycle deployments. Strong functional expertise in CRM and O2C processes, including quoting, pricing, and contract management. Hands-on experience with Salesforce CPQ, Sales Cloud, and contract lifecycle tools. Experience integrating CRM systems with ERP platforms and managing data migration.

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