Test Engineer

2 weeks ago

Bengaluru, Karnataka, India Obrimo Technologies Full time

Salesforce Test Lead (Manual)

Experience:8+ Years

Location: Bangalore

Key Responsibilities:  Lead QA efforts for Salesforce Sales Cloud and Service Cloud projects, including planning, coordination, and execution of test strategies and test plans.  Define test scope, create detailed test cases, and ensure comprehensive coverage across Salesforce Sales and Service Cloud functionalities, configurations, and data models.  Manage and guide QA testers, providing mentorship, task allocation, and review of test deliverables.  Coordinate defect management activities, ensuring timely logging, tracking, and resolution of defects using tools like JIRA and ALM.  Oversee execution of smoke, functional, regression, integration, and UAT testing for Salesforce Sales and Service Cloud implementations and integrations.  Collaborate with business analysts, developers, and product owners to validate requirements and provide QA sign-off.  Establish QA processes, best practices, and metrics to improve testing quality and efficiency.  Participate in Agile/Scrum ceremonies, representing QA in sprint planning, backlog grooming, and retrospectives.  Prepare and present detailed test status reports, defect metrics, and risk assessments to stakeholders and leadership. Required Skills & Experience:  Strong expertise in Salesforce platform, with deep knowledge of Sales Cloud and Service Cloud functionalities, workflows, and data models.  Proven experience in test planning, test case design, and execution for Salesforce Sales and Service Cloud projects.  Hands-on experience with QA and project management tools such as JIRA, ALM, and test management tools.  Strong understanding of QA principles: smoke, functional, regression, integration, and UAT testing.  Excellent leadership and team management skills, with experience guiding QA testers.  Analytical and problem-solving skills with the ability to resolve complex issues under tight deadlines.  Solid knowledge of Agile/Scrum methodologies and experience leading QA efforts in Agile teams.  Strong communication and stakeholder management skills with the ability to present technical information clearly.  Attention to detail and ability to manage multiple priorities across concurrent projects.  Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder).  Experience leading QA teams on Salesforce Sales Cloud and Service Cloud transformation, migration, or integration projects.  Familiarity with automation concepts/tools (though primarily manual role).

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