General Manager
1 week ago
DescriptionAs the General Manager - Governance at Livspace, you will serve as the control anchor for all governance-related practices in your city. You’ll ensure that processes, policies, and compliance mechanisms are implemented and followed across functions like design, project execution, customer experience, and especially partner/vendor management. This is a strategic and hands-on role that ensures operational discipline at the city level. You will closely work with internal teams and external partners to identify gaps, mitigate risks, and uphold Livspace’s governance and compliance standards.Job DescriptionGraduation / Post Graduation6–8 years of experience in governance, compliance, risk management, vendor operations, or audit roles in a city-level or field operations capacity.Experience working with external partners/vendors in project-based or platform businesses.Hands-on knowledge of SOP enforcement, audit trails, documentation, and stakeholder training.Strong communication, analytical, and reporting skills with a bias for action.Background in real estate, interior design, consumer services, or execution-led businesses preferred.Roles & ResponsibilitiesKey ResponsibilitiesCity Governance & SOP AdherenceDrive compliance with Livspace’s SOPs across on-ground teams – including design, execution, vendor, and experience functions.Conduct routine governance checks to ensure adherence to process frameworks.Identify and close operational control gaps impacting service quality, timelines, or cost.Risk & Non-Compliance ManagementMonitor and resolve governance risks including financial, operational, or service quality issues.Proactively address non-compliance or deviations related to internal stakeholders, such as:Design Teams – project delays, scope misalignment, or documentation gaps.Project Managers – non-adherence to SOPs, customer escalations, or quality lapses.Supply Chain / Modular Coordination Teams – delays in delivery, product mismatch, or installation issues.Operations Team – execution slippage, miscommunication with customers, or incomplete closure processes.Flag repeated incidents and drive systemic corrective actions and policy reinforcementAudit Readiness & DocumentationMaintain all project, partner, and compliance documentation in audit-ready format.Lead monthly/quarterly internal audits across verticals and ensure timely closure of findings.Track and update governance metrics through structured dashboards and trackers.Stakeholder & Partner CoordinationLiaise with city ops, design teams, and PMs to reinforce a governance-first mindset.Work directly with partners (design, execution, vendors) to ensure clarity on compliance expectations and accountability.Conduct workshops and refreshers to educate stakeholders on new or revised SOPs.Reporting & Escalation ManagementPrepare city-level compliance reports and governance scorecards for business reviews.Escalate recurring non-compliances or systemic partner issues to the regional governance lead.Present RCA (Root Cause Analysis) and recommend preventive measures.
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General Manager
2 weeks ago
Surat, Gujarat, India Livspace Full timeAs an General Manager - Governance , you will own the revenue of a region and manage the critical growth and performance metrics of both the business and people. You will take complete ownership of business critical initiatives - product launches, internal process improvements, category expansion, vendor base etc. Contribute actively to business decisions...
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General Manager
1 week ago
Surat, India Livspace Full timeAs an General Manager - Governance , you will own the revenue of a region and manage the critical growth and performance metrics of both the business and people. You will take complete ownership of business critical initiatives - product launches, internal process improvements, category expansion, vendor base etc.Contribute actively to business decisions...
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General manager
5 days ago
Surat, India Livspace Full timeAs an General Manager - Governance , you will own the revenue of a region and manage the critical growth and performance metrics of both the business and people. You will take complete ownership of business critical initiatives - product launches, internal process improvements, category expansion, vendor base etc.Contribute actively to business decisions...
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General Manager
7 days ago
Surat, India Livspace Full timeAs an General Manager - Governance , you will own the revenue of a region and manage the critical growth and performance metrics of both the business and people. You will take complete ownership of business critical initiatives - product launches, internal process improvements, category expansion, vendor base etc. - Contribute actively to business decisions...
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General Manager-Design
3 weeks ago
Surat, Gujarat, India Livspace Full timeExternal DescriptionAs a General Manager - Design, you will own the revenue of a region and manage the critical growth and performance metrics of both the business and people. You will take complete ownership of business critical initiatives - product launches, internal process improvements, category expansion, vendor base etc.- Contribute actively to...
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General Manager
1 week ago
Surat, India Livspace Full timeAs an General Manager - Governance , you will own the revenue of a region and manage the critical growth and performance metrics of both the business and people. You will take complete ownership of business critical initiatives - product launches, internal process improvements, category expansion, vendor base etc.Contribute actively to business decisions...
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General Manager
15 hours ago
Surat, India Livspace Full timeDescriptionAs the General Manager - Governance at Livspace, you will serve as the control anchor for all governance-related practices in your city. You’ll ensure that processes, policies, and compliance mechanisms are implemented and followed across functions like design, project execution, customer experience, and especially partner/vendor management....
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General Manager
3 days ago
Surat, India Livspace Full timeDescription As the General Manager - Governance at Livspace, you will serve as the control anchor for all governance-related practices in your city. You’ll ensure that processes, policies, and compliance mechanisms are implemented and followed across functions like design, project execution, customer experience, and especially partner/vendor management....
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General Manager
16 hours ago
Surat, India Livspace Full timeDescriptionAs the General Manager - Governance at Livspace, you will serve as the control anchor for all governance-related practices in your city. You’ll ensure that processes, policies, and compliance mechanisms are implemented and followed across functions like design, project execution, customer experience, and especially partner/vendor management....
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General Manager Sales
5 days ago
Surat, India Bello by Livspace Full timeJob Description As the Associate General Manager – Governance (City) at Livspace, you will serve as the control anchor for all governance-related practices in your city. You'll ensure that processes, policies, and compliance mechanisms are implemented and followed across functions like design, project execution, customer experience, and especially...
