Senior Technical Support Engineer

7 days ago

Coimbatore, India AppViewX Full time
Experience : 4+ years
AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents and enable crypto-agility. We help customers with infra design study for product deployments, scalability/performance recommendations, product upgrades, patching hotfixes, troubleshooting issues and triaging with internal stakeholders and more importantly, wear the customer hat to guide engineering and product teams to enhance product quality and growth direction. Automation is a key growth area and that's icing on the cake.

The role offers you the opportunity to be part of the journey to solve industry problems around Network operations. You also get the opportunity to work and meet with Network Architects and Directors of Fortune 100 companies.

Strives for automation either by coding or by leading and influencing developers to build systems that are easy to run in production.
3–4 years of hands-on experience with Linux (various distributions) and Windows Server environments.
~3–4 years of experience in Networking, Security, and Certificate Management platforms.
~ Strong background in managing, deploying, and applying hotfixes/patches for applications and web services.
~2+ years of experience working with Kubernetes for container orchestration and management.
~ Experience working with NoSQL databases (MongoDB preferred).
~ Practical knowledge of shell scripting or Python for automation and troubleshooting
~ Experience in Cloud environments such as AWS and Azure.
~ Bachelor’s degree in Computer Science, Information Technology, or a related field.
~ Certifications such as CCNA, Network+, RHEL, AWS, or Azure are preferred..

Devops CI/CD pipeline experience
Supporting/troubleshooting java developed applications/products

The people who push hard every day to be more smart, passionate, resilient, creative, inclusive and curious. AppViewX is on par with leading global companies when it comes to the benefits it offers its employees, ranging from competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility and dedicated L&D.What we consider equally important is the flexibility we offer our employees to – work remotely, define their own hours, and more importantly harmonize both work and life. AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, , gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.

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