Credit & Collections Associate - Work From Home

20 hours ago

Pune, India WillScot Full time

Job Description – GCC- Associate/Sr Associate Collections, Pune EQUIPE CONTAINER SERVICES INDIA PRIVATE LIMITED is a subsidiary of WillScot. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We are currently hiring a collection associate/s for our Global Capability Center, Pune. An individual who is customer-service driven with focus on managing outstanding debts and ensure timely payments from our customers in United States, Canada, and Mexico. This individual will provide support and coordinate with the billing function of our Accounts Receivable team. The primary focus of this position is to handle/collect on past due customer accounts. Manage customer portfolio of accounts. Focus on achievement of collection targets, manage Days Sales Outstanding (DSO), and minimize bad debt reserves. May have accounts that are high profile or classified as National Accounts. Follows a pre-defined strategy, emailing or calling customers as necessary. Escalates accounts to branches and/or management when issues arise. Reconciles accounts that are more complex in nature, higher volume of invoices. Drive achievement of collection targets, manage Days Sales Outstanding (DSO), and minimize bad debt reserves. Monitor accounts receivable aging reports and implement proactive measures for overdue accounts. Monitor delinquency rates and coaching collectors on ways to decrease their delinquency rates Collaborate with Customer Operations and Cash Application teams to ensure a seamless end-to-end invoicing and

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