Great opportunity customer experience(cx)
6 days ago
Total Experience: 5 to 15 YearsLocation : PAN IndiaRoles & Responsibilites:Overall experience of about 8+ years in Manufacturing industry in customer experience strategy consulting and transformation.Advise leading global manufacturing clients on CRM, Sales and Service processes in automotive and industrial equipment companies.Execute breakthrough domain consulting engagements. Support in entire sales cycle – business development, proposal development, pre-sales etcDevelop use cases and guide technical teams for POC / solution development, test case designs, and certify solutions before handing over to customersPublish thought leadership papers based on advisory work, study of industry and technology trends, participate in leading industry forums (technology) to represent TCSExperience in Front Office Transformation and CPQ (Salesforce / Oracle / SAP) consulting including industry benchmarking, product evaluation, design business architecture, define strategy, and business case.At least 2 full lifecycle implementation experience in the platform. Experience with both B2 C and B2 B scenarios will be preferred.Exposure to working in various ERP solutions and integrating with CPQ platform. Review and approve data model for the projectExperience in enabling guided selling process for channel partners and customersGuide technical teams in design and implementationStrong understanding of B2 C and B2 B CPQ best practices, use cases, architecture principlesExposure to integration patterns / mechanism for leading CPQ productsResponsibilities:Define Front Office transformation (including CPQ) roadmap and strategy, product evaluation and solution design for manufacturing clientsLead teams in consulting and implementation projectsIdentify opportunities through business connects with clients and relationships in TCS ecosystemLead RFP responses and contributeGood / Excellent communication skills, analytical ability, initiative taking and innovative.Track emerging business models and trends for its applicability in manufacturing.Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles
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Associate Customer Experience(Cx)
5 days ago
Pune, India Hirearchy Full time**Roles and Responsibilities** **Role & Responsibilities** - Coordinate with cross-functional teams for data collection, data aggregation, content creation and quality checks for business review decks - Collaborate with CX Managers to project manage planning, delivery, and reporting of business review decks and action items - Collaborate with CX Ops...
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CX Support Executive
2 weeks ago
Pune, India Uni Seoul Full timeAbout UsAt Uni Seoul, we blend Korean-inspired aesthetics with functionality to create products that bring joy to everyday living. Alongside our vibrant retail stores, we’re building strong customer experience and loyalty practices to ensure that every interaction leaves a smile.We are looking for a CX Support Executive who will be the voice of Uni Seoul...
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CX Support Executive
2 weeks ago
Pune, India Uni Seoul Full timeAbout UsAt Uni Seoul, we blend Korean-inspired aesthetics with functionality to create products that bring joy to everyday living. Alongside our vibrant retail stores, we’re building strong customer experience and loyalty practices to ensure that every interaction leaves a smile.We are looking for a CX Support Executive who will be the voice of Uni Seoul...
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CX Support Executive
2 weeks ago
Pune, India Uni Seoul Full timeAbout UsAt Uni Seoul, we blend Korean-inspired aesthetics with functionality to create products that bring joy to everyday living. Alongside our vibrant retail stores, we’re building strong customer experience and loyalty practices to ensure that every interaction leaves a smile.We are looking for a CX Support Executive who will be the voice of Uni Seoul...
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CX Support Executive
2 weeks ago
Pune, India Uni Seoul Full timeAbout UsAt Uni Seoul , we blend Korean-inspired aesthetics with functionality to create products that bring joy to everyday living. Alongside our vibrant retail stores, we’re building strong customer experience and loyalty practices to ensure that every interaction leaves a smile.We are looking for a CX Support Executive who will be the voice of Uni Seoul...
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Cx support executive
1 week ago
Pune, India Uni Seoul Full timeAbout UsAt Uni Seoul , we blend Korean-inspired aesthetics with functionality to create products that bring joy to everyday living. Alongside our vibrant retail stores, we’re building strong customer experience and loyalty practices to ensure that every interaction leaves a smile.We are looking for a CX Support Executive who will be the voice of Uni Seoul...
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Cx support executive
1 week ago
Pune, India Uni Seoul Full timeAbout UsAt Uni Seoul , we blend Korean-inspired aesthetics with functionality to create products that bring joy to everyday living. Alongside our vibrant retail stores, we’re building strong customer experience and loyalty practices to ensure that every interaction leaves a smile.We are looking for a CX Support Executive who will be the voice of Uni Seoul...
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CX Support Executive
1 week ago
Pune, India Uni Seoul Full timeAbout Us At Uni Seoul , we blend Korean-inspired aesthetics with functionality to create products that bring joy to everyday living. Alongside our vibrant retail stores, we’re building strong customer experience and loyalty practices to ensure that every interaction leaves a smile. We are looking for a CX Support Executive who will be the voice of Uni...
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CX Support Executive
2 weeks ago
Pune, India Uni Seoul Full timeAbout UsAt Uni Seoul , we blend Korean-inspired aesthetics with functionality to create products that bring joy to everyday living. Alongside our vibrant retail stores, we’re building strong customer experience and loyalty practices to ensure that every interaction leaves a smile. We are looking for a CX Support Executive who will be the voice of Uni Seoul...
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CX Support Executive
2 weeks ago
Pune, India Uni Seoul Full timeAbout UsAt Uni Seoul , we blend Korean-inspired aesthetics with functionality to create products that bring joy to everyday living. Alongside our vibrant retail stores, we’re building strong customer experience and loyalty practices to ensure that every interaction leaves a smile. We are looking for a CX Support Executive who will be the voice of Uni Seoul...
