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Senior System Engineer

2 weeks ago

India Galleon Consultants Full time

Company Description

Founded in 2016, Galleon Consultants is a global management consulting firm that specializes in Executive Search & Recruitment, Legal Services, Financial Services, Marketing & Automation, and Market Research & Compensation Benchmarking. With a client-first philosophy, Galleon Consultants offers integrated solutions to enable growth and competitive advantage in the business environment.

Role Description

Provide day-to-day support of client networks, servers, storage, and overall infrastructure.

Essential Functions And Responsibilities

  • Maintain our clients' IT infrastructure remotely and at customer site(s) when needed.
  • Help architect and implement a wide range of IT projects, such as high availability, virtualization, and cloud services.
  • Be the escalation path for issues that desktop engineers or helpdesk staff cannot resolve.
  • Work closely with Managers, Service Coordinators, and other Engineers to meet customer service-level commitments and provide world-class customer service.
  • Troubleshoot and resolve network and system issues, remote or on-premise as needed.
  • Positively and professionally represent the face of the company with our clients.

Knowledge And Skills

  • 5+ years of experience administering, configuring, optimizing, and maintaining Windows-based networks and servers.
  • Strong experience with Active Directory, Exchange, Office 365 administration, and Windows security.
  • Hands-on experience with firewalls and switches (Cisco, SonicWALL, Dell, Fortinet).
  • Hands-on experience with heavily virtualized environments (VMware, Hyper-V).
  • Familiarity with on-premise and cloud-based backup solutions and cloud-based email systems (O365, GSuite).
  • Experience with MDM solutions (Intune, Jamf, etc.)
  • Self-motivated and able to work with limited supervision and excellent time management.
  • Strong communication and customer service skills.
  • CCNA or equivalent network experience is desired.
  • MSCE or equivalent server experience is desired.
  • Technical Certifications are a definite plus