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Collections Specialist
2 months ago
Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action.
Career Level - IC2
Responsibilities
You will assist in the collection, management, and resolution of outstanding invoices from past due accounts.
Collect overpayments from current and former employees.
Work with departmental managers to eliminate root cause of overpayment.
Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts.
Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts.
Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.
