Implementation specialist

1 day ago


Trivandrum, India CareStack™ - Dental Practice Management Full time

Work Location: Trivandrum Australian shift Responsibilities • Overseeing the implementation process, ensuring customer satisfaction, providing software training, and managing ongoing support for dental practices. • Collaborating with cross-functional teams to ensure successful implementation. • Identify and communicate potential risks and roadblocks during implementation. • Being a single point of contact for the customer till they are settled and set up for success on Carestack TM. • Adopt a consultative approach to understand the current practice workflows and adapting them for Carestack TM. • Influence and educate the customer towards better workflows and SOPs that would yield higher growth • Monitor them for core workflow adoption during the initial few weeks and proactively reach out if they are found vulnerable while using Care Stack TM. • Make an early assessment of the change management impact on the practice predict possible churn scenarios and highlight the ones that may need more support than usual. Required Skills / Experience • Analytical Skills, Software Implementation, and Communication skills • Customer Satisfaction and Customer Service skills • Experience in the healthcare or dental industry is a plus • Experience using software • Strong project management skills • Excellent problem-solving abilities • Ability to work independently and collaboratively in a fast-paced environment. • Bachelor's degree or equivalent experience



  • Trivandrum, India CareStack™ - Dental Practice Management Full time

    Responsibilities• Overseeing the implementation process, ensuring customer satisfaction, providing software training, and managing ongoing support for dental practices.• Collaborating with cross-functional teams to ensure successful implementation.• Identify and communicate potential risks and roadblocks during implementation.• Being a single point...


  • Trivandrum, India CareStack™ - Dental Practice Management Full time

    Responsibilities • Overseeing the implementation process, ensuring customer satisfaction, providing software training, and managing ongoing support for dental practices. • Collaborating with cross-functional teams to ensure successful implementation. • Identify and communicate potential risks and roadblocks during implementation. • Being a...


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    Responsibilities • Overseeing the implementation process, ensuring customer satisfaction, providing software training, and managing ongoing support for dental practices. • Collaborating with cross-functional teams to ensure successful implementation. • Identify and communicate potential risks and roadblocks during implementation. • Being a...


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    Responsibilities • Overseeing the implementation process, ensuring customer satisfaction, providing software training, and managing ongoing support for dental practices. • Collaborating with cross-functional teams to ensure successful implementation. • Identify and communicate potential risks and roadblocks during implementation. • Being a single...


  • Trivandrum, India CareStack™ - Dental Practice Management Full time

    Work Location: Trivandrum Australian shift Responsibilities • Overseeing the implementation process, ensuring customer satisfaction, providing software training, and managing ongoing support for dental practices. • Collaborating with cross-functional teams to ensure successful implementation. • Identify and communicate potential risks and...


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    Work Location: Trivandrum Australian shift Responsibilities • Overseeing the implementation process, ensuring customer satisfaction, providing software training, and managing ongoing support for dental practices. • Collaborating with cross-functional teams to ensure successful implementation. • Identify and communicate potential risks and roadblocks...


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    Work Location: Trivandrum Australian shift Responsibilities • Overseeing the implementation process, ensuring customer satisfaction, providing software training, and managing ongoing support for dental practices. • Collaborating with cross-functional teams to ensure successful implementation. • Identify and communicate potential risks and...


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