Digital Implementation Lead

7 days ago


India Majid Al Futtaim Full time

Digital Growth & Strategy | MAF The Manager, Digital Growth & Strategy is responsible to lead cross-functional strategic initiatives and manage high-impact programs that accelerate customer and revenue growth in our eCommerce business, by acting as an independent growth strategy enabler. The role holder is responsible for closely working with the corporate teams – Marketing, Product, Engineering, Finance, Operations as well as Country Ecommerce teams for defining and developing growth plans while managing programs and leading implementation of strategic initiatives within these markets to support sales growth, profitability and customer experience. The role holder also works in close collaboration with the leadership teams at corporate and country to identify short-term improvement and long-term value creating opportunities, by keeping abreast of overall market developments, trends and best practices. Lead and drive the country growth strategy & revenue growth for MAF Retail Digital Markets. Build data-driven quantitative “Revenue Growth Forecast Model”, to be used for country’s monthly & quarterly revenue management and monthly review meetings. Engage in and drive discussions with Corporate and Country leadership across functions (Marketing, Merchandising, Operations) to drive initiatives that support sales & profitability growth for the markets. Drive a data-led decision-making approach by regularly building independent data insights to deep dive into specific pain points affecting country growth and work with corporate & country leadership to solve for these proactively. Strategic Market Growth Opportunities and Growth pilots: Growth Pilots: work closely with Corporate Product, Marketing & Technology teams as a strategic enabler in leading Growth Pilots which support the growth agenda across all MAFR Digital Global markets. Prepare recommendations based on market study & internal data benchmarking to build quantitative simulation of profitability uplift and work with Country Ecommerce Heads & Product team to test, review and implement fees & thresholds. Build and maintain strong relationships with Country and Corporate senior stakeholders to help achieve organisational goals Contribute as a thought partner to the Director / VP – Digital Growth & Strategy and Country leadership team on ideation and implementation of growth strategy and initiatives to reach overall business goals Policies and Procedures Contribute to the review and update of the Digital Growth & Strategy function policies and procedures related and ensure it is implemented and reported Contribute to the development and implementation of relevant policies and procedures Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work. Apply and follow MAFR’s Human Capital corporate policies and relevant procedures and instructions. Launch and scaling of key new verticals of business for Retail Digital Independently & pro-actively generates insights from data reporting, building recommendations & driving business impact MS Excel & MS PowerPoint (Mandatory) Intermediate SQL skills – Ability to query independently to extract data & derive insights Qualification, Experience & Skills: Bachelor's degree in engineering or business administration or related field. Master’s Degree in related field is preferred Minimum experience ~4–7 years of experience in growth, strategy, consulting, or program management roles (eCommerce or consumer tech preferred). ~ Minimum 3+ years in the Retail/e-Commerce, Technology led business is preferred or experience in a high-growth startup environment is preferred. Exposure to SQL and MS Excel to help derive data & insights independently. Strong project management, and analytical skills Strong stakeholder management skills and experience of working with multiple teams and ability to build influence without authority marketing, sales, finance, operations, technology). Strong English language skills (Speaking, Reading and Writing)



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