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Shared Services Associate
3 months ago
Techmantu is a 10+ year old digital media consultancy specializing in strategy, implementation, and operations in digital marketing and skilling. The Shared Services team plays a critical role in supporting multiple practice areas, including Techmantu Marketing and Techmantu Skilling, by enabling seamless operational workflows and ensuring high-quality project delivery.
Position Overview:
The Shared Services Associate is an entry-level role designed for recent graduates or professionals early in their careers, offering them the opportunity to develop skills and gain exposure across various practice areas within Techmantu. The role involves supporting operational and delivery tasks across departments, contributing to the effective execution of projects in areas such as Marketing and Skilling.
Associates in Shared Services will work closely with internal teams to ensure smooth project operations, support data management, and handle key documentation and reporting needs. This role serves as a foundation for future specialization in areas such as Marketing, Skilling, or project management.
Key Responsibilities:
• Project Support: Assist in project execution across departments, with a focus on supporting Marketing and Skilling projects.
• Operational Coordination: Collaborate with teams to streamline workflows, manage project documentation, and support project delivery.
• Data Management: Maintain accurate project data, track key milestones, and support project teams with relevant information.
• Documentation & Reporting: Prepare reports, proposals, and presentations, ensuring all materials are updated and accessible to relevant stakeholders.
• Cross-functional Collaboration: Act as a liaison between teams, ensuring effective communication and coordination across practice areas.
• Process Improvement: Identify areas for improving operational efficiency and suggest solutions to enhance project delivery workflows.
Skills & Qualifications:
• Bachelor’s degree in Business Administration, Project Management, or a related field.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong written and verbal communication skills.
• Analytical mindset with attention to detail.
• Ability to work both independently and as part of a team.
Preferred Skills:
• Experience or internship in operations, project support, or shared services roles.
• Exposure to project management tools is an advantage.
• Familiarity with Marketing, Skilling, or consulting operations is a plus.
What We Offer:
• Growth Opportunities: Develop a broad understanding of project delivery and operations, with the potential to transition into specialized roles in Marketing or Skilling.
• Dynamic Work Environment: Work in a fast-paced, collaborative environment with cross-functional teams.
• Learning & Development: Ongoing opportunities for professional development through structured learning, mentorship, and project experience.
Techmantu offers industry standard pay-packages. All new Techmantu employees are required to attend the 5-week long Techmantu BootCamp aimed at providing the foundational skills and knowledge to be effective in their jobs. Anyone successfully completing the bootcamp will continue, on the job, to work on developing their skills and knowledge under the mentorship and guidance of a Techmantu manager.
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