
Education Policy Lead
6 days ago
We are changing the way math is learned and are blossoming into India's leading math education company, positively impacting students across 15+ countries. Through Bhanzu, we aim to eradicate Math Phobia across this globe, and enable our students to pursue careers in Stem Fields, Coding, Analytics, AI and much more by ensuring their core math fundamentals are strong
As the Team Lead – Refunds & Retention , you will play a critical role in managing customer requests, optimizing operational workflows, and driving retention strategies to enhance customer satisfaction. You will lead a team focused on handling refund inquiries, mitigating churn, and improving retention processes by ensuring seamless and effective customer experiences.
Analyze customer feedback & trends to proactively address concerns and improve policies.
Maintain compliance with company policies , ensuring fair refund practices while balancing business goals.
Provide training, mentorship, and performance management for the Refunds & Retention team.
3+ years of experience in Operations, Customer Service, or Retention roles.
~ Strong analytical and problem-solving skills with the ability to make data-driven decisions.
~ Leadership experience in managing teams & performance metrics .
~ Hands-on experience with CRM tools & customer analytics platforms .
~ Should be comfortable for US shifts (9PM - 7AM)
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Manager - Policy, Planning and Performance
7 days ago
Bangalore, India illumine Full timeIllumine is a leading childcare management platform that simplifies administrative and communication tasks for preschools and daycare centers. By integrating features like attendance tracking, billing, parent communication, and lesson planning into a single intuitive interface, Illumine empowers educators to focus on nurturing young minds. Headquartered in...
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Commercial Policy Advisor
4 days ago
Bangalore, India FM Full timeAbout us: We are a highly successful 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against...
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Manager. Regulatory Policy
4 days ago
Bangalore, India Pine Labs Full timeJob Title: Setu - Controllership Manager We at Pine Labs are looking for those who share our core belief - “Every Day is Game Day”. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services. We are looking for a Manager – Controllership to join our Finance...
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Bangalore, India Kumon education centre Full timeWe are seeking a dynamic Education Sales Executive to drive admissions and business growth by promoting our educational programs and services. The role involves identifying and engaging prospective students, parents, and institutions, understanding their needs, and offering suitable solutions. Responsibilities include generating leads, conducting counseling...
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Senior Policy Advisor
2 weeks ago
bangalore, India GrayQuest Full timeRole OverviewWe are seeking an Insurance Policy Advisor to act as the primary advisor for our customers’ insurance needs. In this role, you will consult with families to understand their health and financial requirements, explain policy options in simple terms, and recommend the most suitable insurance solutions.The ideal candidate will have prior...
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Public Policy Manager
1 week ago
bangalore district, India slice Full timeAbout the team Our Public Policy team plays a critical role in navigating the regulatory environment and ensuring alignment with slice’s business goals within India’s policy framework. This team works closely with government bodies, regulatory departments and other relevant stakeholders to achieve slice’s objectives. By leading our engagement...
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Bangalore, India Growspeak Education Services LLP Full timePosition Overview: We are seeking an enthusiastic and motivated Educational Counselor to join our dynamic team at Grow4Ed, a leading EdTech company specializing in providing high-quality courses for US CPA, US CMA, and EA (Enrolled Agent) certifications. The ideal candidate will possess excellent communication and convincing skills, along with a proven...
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Policy analyst i
3 days ago
Bangalore, India FM Full timeAbout us: We are a highly successful 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against...
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Founder School Principal
1 day ago
bangalore, India Betamind Education Full timeWe are looking Founder Principal for a reputed brand school. Role DescriptionThis is a full-time on-site role for a High School Principal. The Principal will be responsible for overseeing the daily operations of the school, including educational administration, curriculum development, and ensuring a positive learning environment. The role involves managing...
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Policy Analyst I
6 days ago
Bangalore, India FM Full timeAbout us: We are a highly successful 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against...