Titan Company Limited | Outbound Sales Representative
2 days ago
Experience : 2-5yrs
Job Role :
- Call the customer (lead) within 24 hrs of assigning on sales force(SF)
- In case the call is unanswered, the repeat call should be made in alternative days on sales force(SF)
- In case the call is answered, based on the conversation with the customer, the agent should change the status of the lead on Sales Force(SF)
- The agent must update the summary of the call on SF as soon as the call is completed
- The agent must call the lead if the repeat call is also not answered on alternative day on SF.
- The agent must follow the script given to them.
- In case want to visit the store, the agent must assist the customer with store details and send email to the store on SF.
- Agent must post hourly call report on whatsapp group.
- Agent must have productivity of at least 6 hrs in a day.
- Agent should be proficient on laptop, good hold on Microsoft excel.
- Agent must posses very good verbal communication skill - English , Hindi & any one regional language since we get the leads across the country.
- The agent must follow up with the store on the status of the leads passed on them.
- The agent must post hourly sales report on whatsapp group.
- Agent must ensure to maintain call audit score of 85+.
Notice : 15 days max
Interview Rounds: 1 (Face to face only)
Open positions: 12
Skills: Outbound voice process (sales)
Location- Titan Integrity
Working days & timing:
- 6 days a week
- 5 days’ work from office
- Weekly off : Any one day between Monday to Wednesday will be fixed
- WFH: Saturday & Sunday
- Working time : 9.30 am to6.30 am
- Education : Graduate
- Work experience : 2 to 3 years in the relevant industry (BFSI, insurance) in sales
- proficient in verbal communication: English, Hindi & any one regional language
- Good hold on excel & working on the laptop
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