Customer Success Manager
1 month ago
About InOrg: InOrg - Empowering Global Growth At Scale. Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It Goes Beyond Merely Offering Infrastructure And HR Assistance; We Aim To Be Strategic Partners, Aiding In The Seamless Establishment And Operational Success Of GCCs The Customer Success Manager Is A Key Strategic Role Within InOrg Global The Successful Candidate Will Be A Customer Focused Individual Who Is Motivated And Engaged By Providing Service Excellence To Our Clients. Senior Customer Success Executive Will Be Responsible For Providing Market Leading Service And Will Ensure That Our Clients Receive Maximum Value & Seamless Experience By Enabling Them To Fully Leverage Their Subscriptions And Services On An Ongoing Basis. Key Responsibilities Build Strong Credible Relationships With Our Clients By Supporting Them To Optimize And Maximize Their Return On Investment (ROI) From Our Offering. Act As The “Voice Of The Customer” Internally And Use This Valuable Feedback/Insights To Drive The Customer Experience. Actively Organize And Manage Operational And Strategic Business Reviews With Our Customers (MBRs, QBRs) Develop And Maintain A Deep Understanding Of Our Customer’s Business Drivers And Recruitment Goals To Steer Activities To Align With These. Monitor And Measure Customer Satisfaction (CSAT) And Take Proactive Action To Remedy Any Concerns. Continually Improve The Knowledge Of Both InOrg Offerings And The Customer’s Business/Industry To Ensure That You Are Delivering The Best Possible Service. Communicate ROI And Recommendations To Our Clients Enabling Growth And Renewal. Internal Stakeholder Management: Coordinating The Service Provided By Sales, Marketing, Finance, And Delivery Teams. Strong Business Partner With Sales To Manage Customer Success Metrics And Expectations. Drive Efficiency In Our Client Relationships And Demonstrate A Tenacious Spirit That Is Adaptable, Doesn’t Accept The Status Quo And Won’t Allow The Current Landscape To Be A Blocker To Driving Long Term Customer Value. Skills And Experience Proactive, Positive, Self-Starter And Team Player With A Skill Of Continually Improving Processes. Ability To Work Remotely In A Team-Based, Collaborative Environment And A Passion For Contributing Towards Organizational Growth Capability To Communicate Brand/Products Effectively And Clearly Both Cross-Functionally (Sales, Delivery, Marketing) And To External Customers Over Multiple Media. Track Record Of Working In A Customer-Facing Environment And Developing/Driving Initiatives To Ensure Or Improve Upon A Customer’s ROI With Our Services. Ability To Lead By Example Having Good Project Management Skills Excellent Presentation And Meeting Facilitation Skills Including Small To Medium Groups. Demonstrable Success In Thinking Strategically, Executing Tactically While Providing Consistent And High Level Customer Satisfaction And Retention In A Fast-Paced Environment. Proven Work Experience As A Customer Success Manager Or Similar Role. Technical Skills Required, As They Relate To The Use Of The Product Or Service. Under Graduate Or Post Graduate In Any Domain (Preferably Technical Or Marketing)
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Customer Success Manager
4 days ago
India BayOne Solutions Full timePosition: Customer Success Manager Location: Gurgaon (Onsite) Type: Fulltime with BayOne Responsibilities: Skills Required Must have CSM experience in technology industry with tools similar to Jira, SFDC, ServiceNow, Hubspot, Gainsight, ERP-CRM such as Oracle, SAP, Ariba Communication and interpersonal skills Problem-solving and...
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Customer Success Manager
5 days ago
India BayOne Solutions Full timePosition: Customer Success Manager Location: Gurgaon (Onsite) Type: Fulltime with BayOne Responsibilities: Skills Required Must have CSM experience in technology industry with tools similar to Jira, SFDC, ServiceNow, Hubspot, Gainsight, ERP-CRM such as Oracle, SAP, Ariba Communication and interpersonal skills Problem-solving and...
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Customer success manager
1 month ago
India InOrg Global Full timeAbout In Org: In Org - Empowering Global Growth At Scale. Headquartered In Charlotte, US, In Org Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In...
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Customer Success Manager
2 weeks ago
india Livspace Full timeA Relationship Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience.Coordinate and work with internal stakeholders - Sales, Design, Operations as well as externally with...
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Customer Success Manager
24 hours ago
India Contlo Full timeAbout Us Contlo is a pioneering AI marketing platform that empowers modern, fast-growing businesses to maximize their marketing efforts by harnessing the potential of their brand's own generative AI Model. Our platform enables businesses to drive customer retention through personalized campaigns and automated customer journeys using contextual Generative AI...
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Customer Success Manager
1 day ago
India Contlo Full timeAbout Us Contlo is a pioneering AI marketing platform that empowers modern, fast-growing businesses to maximize their marketing efforts by harnessing the potential of their brand's own generative AI Model. Our platform enables businesses to drive customer retention through personalized campaigns and automated customer journeys using contextual...
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Customer Success Manager
1 day ago
India Contlo Full timeAbout UsContlo is a pioneering AI marketing platform that empowers modern, fast-growing businesses to maximize their marketing efforts by harnessing the potential of their brand's own generative AI Model. Our platform enables businesses to drive customer retention through personalized campaigns and automated customer journeys using contextual Generative AI...
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Customer Success Manager
1 month ago
india Goose Full timeGoose is a leading provider of automation and digitalization solutions for the dairy and beverage industry. We specialize in upgrading and modernizing existing plants and providing complete automation solutions for greenfield projects. As an authorized system integrator of Siemens, we are dedicated to driving digital transformation in the industrial...
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Customer Success Manager
4 weeks ago
india InOrg Global Full timeAbout InOrg: InOrg - Empowering Global Growth At Scale. Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It...
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Customer Success Manager
3 months ago
India InOrg Global Full timeAbout InOrg: InOrg - Empowering Global Growth At Scale. Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In...
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Customer Success Manager
1 month ago
india InOrg Global Full timeAbout InOrg: InOrg - Empowering Global Growth At Scale. Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It...
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Customer Success Manager
3 months ago
India InOrg Global Full timeAbout InOrg: InOrg - Empowering Global Growth At Scale. Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It...
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Customer Success Manager
3 months ago
India InOrg Global Full timeAbout InOrg: InOrg - Empowering Global Growth At Scale.Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It...
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Customer Success Manager
2 weeks ago
India BayOne Solutions Full timePosition: Customer Success Manager Location: Gurgaon (Onsite) Type: Fulltime with BayOne Responsibilities: Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables. What are we looking for: Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as well handle...
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Customer Success Manager
2 weeks ago
india TalentSourcers Full timeCompany Overview:Laaveen is a dynamic ambient scenting company with a growing presence in the USA and Japan. Our clientele includes industry leaders such as WeWork, Industrious, Marriott, and Hilton. We pride ourselves on delivering unique, culturally inspired fragrance experiences that foster a sense of calm and connection. As we expand, we’re seeking a...
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Customer Success Manager
5 days ago
India Global Games Show Full timeResponsibilities: Onboarding and Training: Lead the onboarding process for new customers, ensuring a smooth and positive experience. Provide training sessions to clients on product features, functionality, and best practices. Relationship Management: Develop and nurture strong relationships with key stakeholders within client organizations. ...
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Customer Success Manager
3 weeks ago
india Convin Full timeJob Description: We are seeking a highly skilled, experienced, and passionate Customer Success Manager (CSM) to join our dynamic team. This individual will play a pivotal role in maintaining client relationships, ensuring product adoption, driving value realization, and promoting upsell/cross-sell opportunities. You will be responsible for the retention of...
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Customer Acquisition Representative
2 days ago
India Virtual Manager 365 Full timeJob Title: Customer Acquisition RepresentativeOverview: We are seeking a highly motivated and results-driven Customer Acquisition Representative to join our team at Virtual Manager 365. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities in the North American market.About the Role:The ideal...
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Customer Success Manager
1 month ago
India AppX (YC S21) Full timeCustomer Success Manager Role at AppXAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at AppX. As a Customer Success Manager, you will be responsible for ensuring customer satisfaction, analyzing customer data, retaining customers, building relationships, and providing exceptional customer service on a day-to-day...
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Customer Success Manager
4 weeks ago
india AppX (YC S21) Full timeCustomer Success Manager | AppX Job Location: Prayagraj, Uttar Pradesh. Experience: 0.6-5 Years Compensation: Max CTC Up to 30K Per Month (Depending upon the last drawn and total experience) Mode: Work from home (Required to visit clients on field within your city and nearby locations) Role Description This is a full-time role for a Customer Success...
