Customer Success Manager

2 weeks ago


India Health Icons Club Full time

Are you passionate about championing clients’ success and nurturing long-term relationships? If yes, we want you to join The Quantum Age as our Customer Success Manager . This is your chance to work alongside industry-leading thought leaders and influencers—helping them thrive in today’s fast-paced marketing world.


Who We Are

At The Quantum Age , we empower influencers & thought leaders to automate their marketing, scale their influence, and achieve unprecedented success. We believe in pushing boundaries and harnessing the latest technologies to create results-driven campaigns and platforms.


What You’ll Do
  • Build & Maintain Client Relationships
  • Act as the key point of contact, guiding clients through onboarding, addressing their needs, and ensuring they derive maximum value from our services.
  • Proactive Problem-Solving
  • Identify challenges before they escalate. Develop solutions and collaborate with internal teams to enhance the customer journey.
  • Drive Retention & Growth
  • Use data-driven insights to gauge client satisfaction, pinpoint opportunities for upsells, and maintain high renewal rates.
  • Lead Client Onboarding
  • Seamlessly implement our systems and processes for new customers, setting them up for immediate success and fast results.
  • Gather & Share Feedback
  • Collect valuable input from clients, share it with our product and marketing teams, and refine our offerings based on real-world needs.


What We’re Looking For
  • Customer-Focused Mindset
  • You thrive on ensuring every client feels heard, empowered, and ready to reach their full potential.
  • Excellent Communicator
  • You excel in building rapport, whether it’s via phone, video calls, email, or Slack. You easily translate complex info into simple, actionable steps.
  • Organizational Pro
  • You’re a master of juggling tasks, keeping track of multiple clients’ progress and meeting deadlines consistently.
  • Data & Metrics Driven
  • You love analyzing customer data to spot trends, measure health scores, and identify growth opportunities.
  • Growth-Oriented
  • You’re eager to refine processes, suggest improvements, and consistently push for better outcomes.


Why You’ll Love The Quantum Age


  • Innovative Environment
  • Collaborate with forward-thinking marketers, automation specialists, and top-tier influencers.
  • Room to Grow
  • We champion professional development and love to see team members take on new challenges.
  • Meaningful Impact
  • You’ll directly shape client success stories—fueling transformative results for influencers and the audiences they serve.
  • Flexible Work Culture
  • We believe in balancing autonomy and teamwork, offering a supportive atmosphere that respects life outside of work.




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