System Engineer

2 days ago

India Netsmore Technologies Full time

Systems Engineer – Level 3 (Internal)

Remote working 24X5 shift

Mandatory skills: AWS cloud infrastructure + OKTA administration

Full time job with our client

Overview:

The L3 Systems Engineer role is more engineering-focused than traditional system admin roles. It blends AWS design, implementation, SaaS administration, on-prem oversight, and technical leadership. This role also acts as escalation for L2s and is expected to mentor junior engineers.

Responsibilities:

- Design, deploy, and manage AWS cloud infrastructure (EC2, S3, RDS, IAM, Lambda, CloudFormation).

- Implement and maintain disaster recovery solutions (Veeam, Commvault, AWS Snapshots).

- Administer SaaS (Okta, AWS Workspaces, Slack, Google Workspace, Zoom).

- Monitor observability tools (Datadog, Orion, Nagios, WhatsUp Gold).

- Support Active Directory, hardware lifecycle, Windows/Mac OS.

- Collaborate with DevOps for CI/CD pipelines.

- Provide escalation support, mentor L2 engineers.

- Support in security incident responses (“all hands on deck”).

- Balance hands-on work with governance and compliance awareness.

Qualifications:

- 5+ years AWS engineering/administration.

- AWS Certified Solutions Architect – Professional preferred/expected.

- Proven Okta administration expertise.

- Infrastructure automation (Terraform, Ansible, CloudFormation).

- Familiarity with containers (Docker, Kubernetes, ECS/EKS).

- Strong networking background (TCP/IP, DNS, VPN).

- Excellent troubleshooting/documentation skills.

- Bachelor’s degree in CS/IT.

- Cloud experience + Okta are non-negotiables.

- Certifications: L2 may be flexible, L3 expected to have certifications.

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