IT Application Support
2 weeks ago
About the Role We’re looking for an experienced L3 IT Service Desk Engineer to provide advanced technical support and act as a subject matter expert within Haass’s IT Service Desk operations. In this role, you’ll handle complex incidents, perform root cause analysis, support integrations, and drive process improvements to ensure service quality and reliability. You’ll also work closely with the L1 and L2 teams to provide guidance, technical escalation support, and ensure adherence to ITSM best practices. skills, and a strong understanding of enterprise IT ecosystems, SaaS platforms, and Advanced Technical Support: escalated from L1/L2 engineers, ensuring quick diagnosis and resolution. • Root Cause Analysis: Conduct in-depth analysis of recurring issues and document Freshservice, ServiceNow) and third-party systems using REST APIs. • System Administration: Manage user access, permissions, configurations, and policies across SaaS and infrastructure platforms. • Collaboration: Work with developers, IT operations, and business teams to Mentorship: Support and mentor L1 and L2 engineers in technical troubleshooting 5+ years of experience in IT Service Desk, Technical Support, or Infrastructure Strong troubleshooting skills in Windows, macOS, and Linux environments. • Experience with ITSM tools (Freshservice, Freshdesk, ServiceNow, or equivalent). • Proficiency in API integrations, scripting languages (PowerShell, Python, or Bash), network fundamentals. • Working knowledge of cloud and SaaS platforms (Microsoft 365, Google Understanding of ITIL processes including Incident, Problem, and Change ITIL V4 Foundation certification preferred. • Experience in Freshworks platform custom app or integration development is a
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Application Support
1 hour ago
Chennai, Tamil Nadu, India Nusummit Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Title: Application Support EngineerExperience: 3 8 YearsLocation: ChennaiNotice Period: Immediate Joiners PreferredJob Summary:We are looking for an experienced Application Support Engineer to provide technical support, maintenance, and issue resolution for critical business applications. The ideal candidate will have strong problem-solving skills, good...
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IT Application Support
2 weeks ago
Chennai, India Mizuho Full timeMizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s...
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IT Application Support
7 days ago
Chennai, India Mizuho Full timeMizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank's domestic and...
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It Application Support
2 weeks ago
Chennai, India Mizuho Full timeMizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s...
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IT Application Support
2 weeks ago
Chennai, India Mizuho Full timeMizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s...
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IT Application Support
2 weeks ago
Chennai, India Mizuho Full timeMizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s...
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IT Application Support
2 weeks ago
Chennai, India Mizuho Full timeMizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s...
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IT Application Support
2 weeks ago
Chennai, India Mizuho Full timeMizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s...
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IT Application Support
1 week ago
Chennai, India Mizuho Full timeMizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank's domestic and...
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IT Application Support
3 days ago
Chennai, India Mizuho Full timeMizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s...
