Network Operations Center Team Lead

4 days ago

Hyderabad, India Intellistaff Services Pvt. Ltd Full time

Role: NOC LeadExperience: 10 - 15Location: HyderabadFulltime - HybridExperience:- 10+ years of experience in IT infrastructure management, cloud environment management, and network monitoring.- Leadership: Proven experience in leading and mentoring a team of IT professionals.- Technical Skills: In-depth knowledge of IT infrastructure, cloud technologies, and network systems.- Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to identifying and resolving issues.- Communication: Excellent verbal and written communication skills, with the ability to effectively convey technical information to non-technical stakeholders.- Develop and maintain documentation, SOPs, and training materials to ensure consistency and knowledge sharing within the NOC team.- Drive continuous evaluation of network performance, recommending and implementing improvements based on industry’s best practices and emerging technologies.- Provide regular reporting and updates to leadership on service metrics and KPIs.- ITIL v3 or ITIL 4 Foundation certification (Intermediate or Expert level preferred).- Ensure that network issues are resolved within established SLAs.- Collaborate with other NOC Shift Leads and teams to address cross-functional issues.- Analyze incidents, identify root causes, and implement corrective actions as needed.- Ready to work in 24/7 operational model.Apply now via LinkedIn Easy Apply or share your resume at

  • Network Operations Center Team Lead

    5 days ago

    Hyderabad, India Intellistaff Services Pvt. Ltd Full time

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