Full-Time Sales Lead

1 day ago

Navi Mumbai, Maharashtra, India Grexa AI Full time
Job Title: Team Lead- Sales Ops Location: Working Mode: Work from office

Grexa AI is a venture-backed startup on a mission to build the world's first Marketing AI Platform for small businesses - a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.

Founded by 4 seasoned IIT alumni and former Testbook Founders / CXOs (scaled to $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a track record of building at scale.

We're funded, building fast, and assembling a high-performing team to disrupt global digital marketing space from India. If you're excited to solve real problems and build transformative AI products - this is your calling.

We are looking for a dynamic and process-driven Team Lead to lead a team of 20 Business Development Executives (BDEs). The ideal candidate will ensure smooth execution of the entire sales cycle - from first customer outreach to successful handoff to the Business Development Managers (BDMs). This role is critical in enabling the sales engine, driving pipeline growth, and ensuring that every client interaction is consistent, professional, and impactful.

Lead, mentor, and manage a team of ~20 BDEs to achieve daily, weekly, and monthly targets.

Streamline and monitor the pre-sales process, including:

-Initial customer calls to explain digital marketing services and business performance insights.

-Pre-call and post-call follow-ups to ensure customer engagement.

-Ensure strict CRM hygiene: maintain accurate, updated records of all leads, interactions, and status updates.

Track team performance, generate reports, and identify improvement areas to optimize productivity.

Drive process adherence and create playbooks/checklists to ensure consistency across the pre-sales function.

Provide training, guidance, and performance feedback to BDEs to build strong communication and customer-handling skills.

Analyze funnel health (calls, connects, meetings, conversions) and recommend tactical changes.

Stay updated on digital marketing trends and industry shifts to help the team position solutions effectively.

Bachelor's degree (MBA preferred) with 3+ years of experience in inside sales or pre-sales.

Proven experience managing a tele-calling/inside sales team of at least 15 members.

Strong understanding of digital marketing concepts and the ability to communicate their value to SMEs/business owners.

Excellent leadership, coaching, and communication skills.

Proficiency in CRM tools and MS Excel/Google Sheets for reporting.

MUST be available to work full-time from our office in Vashi, Navi Mumbai

Be part of the founding core of one of the most promising AI startups in the country

Strong performance can lead to a full-time role with high ownership and fast growth

Office based in Vashi, with a close-knit, no-politics, high-performance culture

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