Servicenow functional analyst

4 days ago


Junagadh, India Highbrow Technology Inc Full time

Role- LLM -Service Now LLM TrainerSkill- 4–6 years of experience with Service Now, specifically CSM, ITSM, and HRSD modules.Engagement Type-Short Term Contract ( 2 month)Required Skills & Experience4–6 years of experience with Service Now, specifically CSM, ITSM, and HRSD modules.Strong knowledge of workflows, cases, incidents, requests, SLAs, and knowledge management in Service Now.Proficiency in JSON authoring and working with structured data.Solid understanding of SQL for data analysis and task validation.Ability to design realistic enterprise scenarios that map to Service Now processes.Experience in AI model training workflows, contributing to the creation of structured training data.Strong prompt engineering skills for crafting effective instructions.Analytical thinking, attention to detail, and logical structuring.Strong communication skills + customer facing experience is a BONUS



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