Client Management Lead
2 weeks ago
About ETSFor more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.Our portfolio of trusted measures includes TOEFL®, TOEIC®, GRE® and Praxis®. Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.Position SummaryThe Client Management Lead – India acts as an ‘Account Manager’ and provides key client contact on higher revenue/higher risk contracts. In the case of very large contracts, this role serves as the key client contact for an end-to-end process associated with contract and is accountable for strategic interfaces with the client.Responsibilities:Client Relationship ManagementEnsure effective resolution of all customers escalated issuesEstablish clear and realistic agreements with client in regard to contract scope, schedules, deliverablesEnsure consistent ‘one voice of ETS’ communication to clientContract Management/Change RequestsEffectively renegotiates change requestsBusiness DevelopmentEducate ETS (Product Management and FCEs) on future capabilities required by clientFinancial ManagementContribute to RFP (Request for Proposal) processNegotiate to minimize negative financial impact of change requests on margins.Adhere to ethical standards and comply with the laws and regulations applicable to your job function.EducationBachelor’s degree required.Advanced degree in Education, Education Measurement, Product Content or a relevant combination of education and experience is preferred. Relevant Years of Experience Required:6+ years of experience in Account Management in Publishing, Education related fields, Sales & Marketing, Business Development.
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Client Management Lead
2 weeks ago
gurugram, India ETS Full timeAbout ETS For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities....
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Client Management Lead
2 weeks ago
Gurugram, India ETS Full timeAbout ETSFor more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new...
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Client Management Lead
2 weeks ago
Gurugram, India ETS Full timeAbout ETS For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities....
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Client Management Lead
2 weeks ago
gurugram, India ETS Full timeAbout ETSFor more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new...
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Client Management Lead
2 weeks ago
Gurugram, India ETS Full timeAbout ETSFor more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new...
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Client Manager
2 days ago
Gurugram, India NTT DATA Full timeJob Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...
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Senior Client Manager
2 months ago
Gurugram, India NTT Full timeJOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...
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Client Project Manager
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Gurugram, India NTT DATA Full timeJob Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...
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Client Service Manager
1 month ago
Gurugram, India Cielo Talent Full timeJob Description The Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best in class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals. Location Specifics : Gurgaon Specific Needs : In...
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Client Service Manager
1 month ago
Gurugram, India Cielo Full timeJob DescriptionJob DescriptionThe Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best in class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals. Location Specifics: GurgaonSpecific Needs: In...
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Wavemaker l Client Lead
1 month ago
Gurugram, India Wavemaker Full timeDescription Job title: Client Lead Reporting to: Client Partner / General Manager Location, Country: Gurgaon Brief role description :We are currently looking for a Client Lead and in this role, you will be responsible for managing the day-to-day relationship and driving the integrated media agenda for your respective set of clients. 3 best...
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Wavemaker l Client Lead
1 week ago
Gurugram, India Wavemaker Full timeDescription Job title: Client Lead Reporting to: Client Partner / General Manager Location, Country: Gurgaon Brief role description :We are currently looking for a Client Lead and in this role, you will be responsible for managing the day-to-day relationship and driving the integrated media agenda for your respective set of clients. 3 best...
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Senior Client Manager
3 weeks ago
Gurugram, India NTT Full timeJOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...
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Senior Client Manager
2 days ago
Gurugram, India NTT DATA Full timeJob Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...
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Senior Client Services Manager
1 month ago
gurugram, India AdLift Marketing Pvt. Ltd. Full timeJob Title: Senior Client Services Manager Division: SEO/ SEM/SMO Job Location: Gurugram, Haryana Reporting to: Director of Client Servicing Role Overview As the Senior Client Services Manager, you will be responsible for managing and nurturing client relationships to drive business growth and maximize client satisfaction. Your primary focus will be on...
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Senior Client Services Manager
1 month ago
Gurugram, India AdLift Marketing Pvt. Ltd. Full timeJob Title: Senior Client Services ManagerDivision: SEO/ SEM/SMOJob Location: Gurugram, HaryanaReporting to: Director of Client ServicingRole OverviewAs the Senior Client Services Manager, you will be responsible for managing and nurturing client relationships to drive business growth and maximize client satisfaction. Your primary focus will be on client...
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Senior Client Services Manager
1 month ago
Gurugram, India AdLift Marketing Pvt. Ltd. Full timeJob Title: Senior Client Services Manager Division: SEO/ SEM/SMO Job Location: Gurugram, Haryana Reporting to: Director of Client Servicing Role Overview As the Senior Client Services Manager, you will be responsible for managing and nurturing client relationships to drive business growth and maximize client satisfaction. Your primary focus will be on...
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Senior Client Services Manager
1 month ago
Gurugram, India AdLift Marketing Pvt. Ltd. Full timeJob Title: Senior Client Services ManagerDivision: SEO/ SEM/SMOJob Location: Gurugram, HaryanaReporting to: Director of Client ServicingRole OverviewAs the Senior Client Services Manager, you will be responsible for managing and nurturing client relationships to drive business growth and maximize client satisfaction. Your primary focus will be on client...
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Manager- Client Success
2 weeks ago
Gurugram, India NielsenIQ Full timeCompany Description NIQ-GfK For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science, and innovative digital research solutions to provide answers for key business...
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Senior Client Services Manager
2 weeks ago
gurugram, India AdLift Marketing Pvt. Ltd. Full timeJob Title: Senior Client Services ManagerDivision: SEO/ SEM/SMOJob Location: Gurugram, HaryanaReporting to: Director of Client ServicingRole OverviewAs the Senior Client Services Manager, you will be responsible for managing and nurturing client relationships to drive business growth and maximize client satisfaction. Your primary focus will be on client...
